Autolink Service Centre , West Midlands | ClickMechanic
(60 ratings)
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8 years professional experience
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192 completed bookings
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Active since November 2017
Qualifications
- Cvts
- NVQ Level 3 Qualified
- Other Accreditation
Autolink Service Centre , West Midlands | ClickMechanic
Autolink S
28th July 2021
Audi TT Coupe Diagnostic Inspection
Engine oil & filter replacement
Spark plugs replacement
Overall
Quality
Punctuality
Communication
Excellent communication and work carried out. Had a diagnostic and service and was told what parts were needed and exactly how much it would cost.
16th July 2021
Kia Picanto Clutch replacement
Overall
Quality
Punctuality
Communication
Great service, very happy with the job.
Was done a day early!
Great communication
29th June 2021
DS DS 3 Full Service
Overall
Quality
Punctuality
Communication
Friendly and professional! Will use again! Very helpful and advised what could be done to solve issues
27th May 2021
Volkswagen Transporter Starter motor replacement
Overall
Quality
Punctuality
Communication
Wet food service and a quality repair done to my vehicle, hopefully it stays sorted , very happy customer would recommend!!
13th May 2021
Toyota AYGO Exhaust pipe replacement - rear/tail/silencer
WELDING WORK
Overall
Quality
Punctuality
Communication
Very pleased. Thank you. Punctual, friendly, professional.
Resolved the problem, the charge was exactly as advised.
I would definitely recommend them.
24th April 2021
Vauxhall Zafira Major Service
Overall
Quality
Punctuality
Communication
Autolinks have been very professional they phoned to say when they would arrive to pick up the car and also when they were going to deliver it back. They were very polite and we will definately be using them again
15th April 2021
Renault Megane Full Service
Overall
Quality
Punctuality
Communication
The mechanic was not available to come to me so I only met the chap who came to collect and drop off the car who was polite and pleasant enough.
19th March 2021
Jaguar X-TYPE Wheel bearing replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
Very good on time polite and friendly job done without a drama there's no need to say anymore I'm very pleased
18th March 2021
Land Rover Range Rover Evoque EGR valve replacement
Overall
Quality
Punctuality
Communication
Stay clear go else where ... had my car for two days for. 2-3 hour job had to chase up constantly .
Told me job fixed but light still on ... had to chase and ask why . No feedback on work done on car or what the other faults are . Asked if safe to drive told “think so “ . Car being returned with more faults then when it went in . Complete waste of time could have taken to a reputable garage and had the issues fixed in the time it’s taken them . I now have the hassle of taking it to be fixed by a garage that know what they are doing !!! Took money for job 11.52 chased at 12.30 where is car ? Told issues still and would get back to me no one called back , chased 4 times .
Then told someone bringing it now but still issues on the car . No one had even bothered to look car just sat in garage as they had there money no rush in getting my car back to me . £320 down and still need to get car fixed !!!!!!! Cowboys
Picked up by driver with no mask . Having to sanitise the car on return . He even went to shake my partners hand .
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Reply from Autolink Service Centre:
I am sorry to hear of the issue. I appreciate you had the EGR replaced based on your own diagnosis. We took on the job based on replacement of EGR only. We then spent an additional 3 to 4 hours at no extra charge completing diagnostics for you that were already supposed to be completed and hence the delay in return. We offered to spend additional time but you refused. All staff should adhere to rules on masks and sanitisation so we will be reviewing this as a matter if urgency.
11th March 2021
Toyota Verso EGR valve replacement
Overall
Quality
Punctuality
Communication
Work was done perfect but the job could of been done in an hour outside my home instead of them haven my car from Wednesday night untill Thursday tea time not very quick in doing the job and bring your car back