Refinish Centre , Bedfordshire | ClickMechanic
(105 ratings)
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10 years professional experience
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391 completed bookings
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Active since February 2022
Qualifications
- NVQ Level 2 Qualified
- ATA Level 2 Accredited
- Vbra
Refinish Centre , Bedfordshire | ClickMechanic
Faizan M
19th September 2023
Peugeot 108 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Generally happy. The only problem, as I pointed out to Faizan, is that I can’t open the oil cap as it on so hard. I checked today and still can’t open the oil cap should I need to top up the oil. Perhaps this can be remedied on 9/10/23 when he services my other car, which incidentally has the same problem.
8th September 2023
Volvo V40 Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Faizan responded quickly, called the day before my appointment and gave a clear rundown of the day. He was courteous, professional, and friendly throughout the whole process and gave honest feedback along the way.
1st September 2023
Ford Focus Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Turned up nearly 3 hours late and only turned up at all because I phoned him when he hadn't arrived in the time slot he'd notified.
Drove my car a total of 125 miles when his premises is 30 miles away.
Performed a 'full service' that could not tell me where an oil leak was coming from.
'Full service' appeared to consist of just changing the oil and filter.
When returning the car (also late) phoned me to say he was 15 minutes away, then turned up an hour later having apparently taken a 60 mile detour.
ClickMechanic told me they would make a decision to resolve my complaint, then refused to make a decision.
Mechanic eventually offered £10 refund - 4% of what I'd paid and not even close to the cost of the petrol used by the 60 mile detour taken.
ClickMechanic then stopped responding to communications on the issue.
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30th August 2023
Jaguar XF Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Picked the car up at night. Left their car with me. Work completed by 12 next day. Great service.
18th August 2023
DS DS 3 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Faizan offers an amazing service including collection and delivery. He talked me through everything. A no fuss, professional service.
11th August 2023
Fiat 500L Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
As with any car service I can't see what has been done
So sorry but I am not able to rate the car service
11th August 2023
Skoda Yeti MOT with collection & delivery
Major Service
4 wheel tracking
Overall
Quality
Punctuality
Communication
I was really happy with the guys who did the work. Very friendly and knowledgeable. First class job!
8th August 2023
Peugeot 107 Brake pads replacement - front (all)
Brake shoes replacement - rear (all)
Overall
Quality
Punctuality
Communication
Great job friendly can not find anything to find fault with. More than happy to use him again.
4th August 2023
Nissan Micra MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Friendly, professional service. Good communication and things clearly explained. Car collected and returned the same day. Would use the garage again.
30th July 2023
Volkswagen Polo MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy with the work carried out, my car was taken away and brought back the same day
Refinish Directors who have nearly a decade of experience in the trade, established the company in 2019, and have rapidly acquired a reputation of offering a quick, reliable, and cost-effective service.treated to give you that bespoke service. Now involving the company with social media and our website we hope to bring our customers that quality and service.