Sbk City Mobile , London | ClickMechanic
(211 ratings)
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18 years professional experience
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675 completed bookings
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Active since November 2022
Qualifications
- NVQ Level 2 Qualified
- City & Guilds Level 3 Qualified
- IMI Member
- ATA Level 3 Accredited
- ATA Level 2 Accredited
Sbk City Mobile , London | ClickMechanic
Rhalf L
10th December 2022
Ford Focus Alternator replacement
Overall
Quality
Punctuality
Communication
Rhalf was absolutely exceptional, friendly and professional. Could not ask for better service.
Reply from Rhalf:
Thanks a lot much appreciated
10th December 2022
Citroen C3 Combination lamp assembly replacement - rear outer (driver side)
Overall
Quality
Punctuality
Communication
Rhalf was punctual, friendly and completed the job quickly at the pre agreed price. I will definitely use him again.
Reply from Rhalf:
Thank you Laura 🙏🏻
9th December 2022
Mercedes-Benz M-Class Alternator replacement
Overall
Quality
Punctuality
Communication
Rlaf was really at what he does very happy with job recognition is in his work too guy regards Alan
Reply from Rhalf:
Thanks again Alan
9th December 2022
Ford Focus Major Service
Overall
Quality
Punctuality
Communication
Ralph was brilliant. Honest diagnosis of issues.Will definitely use him again
Reply from Rhalf:
Thanks a lot Anthony
5th December 2022
Peugeot RCZ Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Rhalf was punctual, informative, proficient and friendly. Will use again.
Reply from Rhalf:
Thanks a lot Tony very happy to help 👍🏻👍🏻
2nd December 2022
Lexus CT 200h Brake pads replacement - rear (all)
Brake discs and pads replacement - rear (both)
60 min
Overall
Quality
Punctuality
Communication
Mechanic was professional, very quick and good service , explain everything
Reply from Rhalf:
Thank you Much appreciated
1st December 2022
Vauxhall Corsa Ignition coil replacement
Spark plugs replacement
Overall
Quality
Punctuality
Communication
Yes very good and explained what he was doing and what was wrong.
Happy with the work.
Reply from Rhalf:
Thanks Buddy happy to have it sorted for you 👍🏻👊🏻👊🏻
1st December 2022
Vauxhall Corsa Brake pads replacement - front (all)
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Rhalph did a great job and was friendly explaining what we needed to know.
Would highly recommend him.
Reply from Rhalf:
Thank you Peter happy to help 🙏🏻👍🏻
28th November 2022
Volkswagen Polo Major Service
Overall
Quality
Punctuality
Communication
Yes, friendly and easy to understand when talking about the cars issue. I would be happy to recommend this mechanic
Reply from Rhalf:
Thank you Verity
Happy to help 🙏🏻👍🏻
25th November 2022
Porsche Boxster S Brake pads replacement - front (all)
30 min
Overall
Quality
Punctuality
Communication
Rhalf ripped me off. He found extra work, failed to give me a quote, and charged me £94.22 for brake sensors that I could have bought for £27.48. When I complain it seems he feels justified in charging inflated "trade prices" even though he gets parts from Eurocarparts just as I do.
Reported to resolution centre at ClickMechanic 3 days ago, but they have failed to resolve. Will have to go to credit card company.
Advice to other customers: always insist on a quote when extra work is found.
Reply from Rhalf:
Again John unfair complain and even more unfair review.
I will explain again here so people do not have the wrong Idea of my honesty.
I arrived at the job to replace front brake pads on his Porsche before I went there I even messaged to say are you sure you do not need the brake sensors he was adamant that he did not. ( know more than the mechanic), once I started the job straight away found the sensors were gone knocked on his door and explained to him that the sensors will need replacing again him knowing more than me said why don’t you strip the wiring and fool the cars system to not need the new sensors again I explained to him that I wouldn’t do a dodge job because it was against my mechanic ethics, I then offer him to stop the job and go to the nearest Eurocarparts shop to collect the parts and do it properly he instantly agreed with me and said ok, So I packed up all my tools got in my Van and went on a 10 miles round trip which I normally charge £75 to collect his sensors to be able to finish the job come back got it done properly finalised the job and even showed him the phone app with the final bill and I mention to him as a gesture of good will I only added 0.
3 hours more and the parts to the work which should of been over £100 my time to collect plus job plus parts.
He than said thank you good bye, one hour later decided to complain about the prices !
All in What I understand is that some people think you are obligated to do things do them for nothing as if your job is worthless.
I feel that he honestly I am the one in a loss because I am doing my job properly but lesson learned next time someone tries that one me I will be more aware of the intentions and not let them take my kindness for weakness. 👍🏻
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