MASUMIN MOTOR SPARES LTD , Buckinghamshire | ClickMechanic
(29 ratings)
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25 years professional experience
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157 completed bookings
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Active since June 2023
Qualifications
- NVQ Level 3 Qualified
- RAC Approved Garage Member
MASUMIN MOTOR SPARES LTD , Buckinghamshire | ClickMechanic
Komail R
29th January 2024
Ford Fiesta Bonnet release cable replacement
Overall
Quality
Punctuality
Communication
Nice guys ... but ... Communication needs working on.
Additional parts needed not advised in a timely manner.
Additional cost quoted but forgot to mention the VAT was still to be added.
When part didn't turn up the following day ... I had to chase.
Quick turnround for a cable turned into 3 days without a car.
Then the bill arrived and I found out about the VAT!
Whoever I was dealing with was very polite and apologetic, but ... see above.
Reply from MASUMIN MOTOR SPARES LTD:
Hi Julie
Thank you for the feedback, humbly appreciate it.
Unfortunately the lack of punctuality was due to the fact we didn't receive the parts on time, so we couldn't finish the job promptly.
We will definitely endeavour to work on our communication.
Once again, thank you for the feedback.
Regards
Raj
27th January 2024
Vauxhall Astra Manual gearbox oil drain & refill
Overall
Quality
Punctuality
Communication
Very happy, car is noticeably better. On time and friendly. Will definitely use again.
12th January 2024
Citroen C1 Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Very efficient an good repair. Collected the vehicle from work address and returned following repair. Good communications and very reasonable price. Would definitely use again.
8th January 2024
Renault Clio Lower ball joint replacement - front (near side)
Overall
Quality
Punctuality
Communication
I cannot thank Raj and the team enough!!!! So glad I found this garage! They were so helpful and professional! The guys worked super quick to help me get my car back! So well priced too! One very happy customer and would definitely recommend to anyone looking to pay for quality without the big chain price!!!!
6th January 2024
Ford Grand C-MAX Brake discs and pads replacement - rear (both)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Fantastic Service. Car collected and dropped off within 4 hours. Rear brake pads and discs replaced and MOT completed. All works were completed to a high standard and were a competitive price. We will definitely be using this garage for future works.
3rd January 2024
BMW 1 Series EGR valve replacement
Overall
Quality
Punctuality
Communication
Car came back with the issue fixed - that's all you can ask for. The mechanic who picked up the car was very friendly and on-time (in fact early).
20th December 2023
SEAT Leon EGR valve replacement
Overall
Quality
Punctuality
Communication
cant fault the process or the price. Everything done to expectation . Car feels brand new!
11th December 2023
Toyota Yaris Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
Excellent service. On Time and completed the work promptly. Nothing more to add. Net all my expectations. I would recommend
23rd November 2023
Volkswagen Tiguan Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Excellent door to door service - collected and dropped off the vehicle once the parts had been fitted. Thanks very much
10th November 2023
Ford Mondeo Auxiliary drive belt replacement
Auxiliary drive belt idler/guide pulley replacement
Overall
Quality
Punctuality
Communication
Extremely happy! Engine is running brilliantly now, and also checked brakes, suspension etc. I will 100% be using them again. I highly recommend 👌🏻
Masumin Motor Spares, the latest branch of the business was established in 1997 by three brothers of the second generation in the family. We take pride in having combined experience of more than 40 years in the trade. We take immense pride in introducing our third generation into the business, who have already made remarkable improvements complementing the expansion.
In 2022, we opened our latest branch in Luton. After years of dedication, we are pleased to extend our services in supplying parts in Bedfordshire!.