1st Gear Autos LTD , South Yorkshire | ClickMechanic
(58 ratings)
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10 years professional experience
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244 completed bookings
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Active since March 2023
Qualifications
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Irtec
1st Gear Autos LTD , South Yorkshire | ClickMechanic
Ben M
10th May 2024
Hyundai Tucson Full Service
Overall
Quality
Punctuality
Communication
The mechanic was good. Clear, quick to complete job to good standard. However, the charge was in excess of £190 after a quote of around £150. The mechanic did message me re the requirement of oil which was going to be more costly than what was quoted. It would obviously have been a better experience overall if the price quoted was adhered to. Had I have known the cost would be what it was I may have considered another outlet for the service. With this in mind I wouldn't recommend clickmechanic to others
10th May 2024
Ford Fiesta Full Service
Overall
Quality
Punctuality
Communication
Yes, Ben was great. Turned up and got on with the service. Advised me on what needs doing to the car. Great service overall
4th May 2024
Suzuki Celerio Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Ben went to check a car at a 2nd hand dealer so I didn’t meet him myself but he text and replied promptly and sent a report that day. Then they called me to talk me through it, so I understood it all.
30th April 2024
Ford Fiesta Suspension Noise Inspection
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Quality
Punctuality
Communication
Both mechanics were brill, even showed up earlier then expected and quickly identified the issue.
25th April 2024
Nissan Qashqai Clutch replacement
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Punctuality
Communication
Really impressed with the whole experience, from them collecting my car two days early to doing a great job at a great price.
17th April 2024
Nissan Murano Full Service
Overall
Quality
Punctuality
Communication
Not a great communicator - late for appointment
Not able to answer questions or give advice.
Very quick -1 hour for full service
Reply from Ben:
Hi, thank you for your review. With regards to being late we messaged you before hand to advise you of this. A full service should not take longer than 1 hour im afraid. With regards to communication, my technician wrote all the answers to your questions down on paper for you due to your hearing. He also mentioned his findings on the service report.
12th April 2024
Nissan Micra Car Won't Start Inspection
Overall
Quality
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Communication
Ben was very pleasant and explained things clearly, I was very happy with the work
11th April 2024
Fiat 500 Crankshaft oil seal replacement - rear
Overall
Quality
Punctuality
Communication
First time using click mechanic, I am very happy. Good price for the job quote and the garage went above and beyond (1st Gear Autos). Collected the vehicle within the time slot and delivered it back without any problems. The job has been completed to a very high standard and communication was great. Would recommend and I will use this garage again.
11th April 2024
Vauxhall Corsa Diagnostic Inspection
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Quality
Punctuality
Communication
Callum was great! Turned up within the time frame expected, diagnosed the problem effortlessly, advised on what was needed to be done (clutch replacement), arranged recovery, and let me know when our car was ready so he could bring her home. He didn't mind me asking daft questions either.
He was also very respectful of the fact that I am unable to speak on phones, with all communication done by text and email - this is something that doesn't usually happen.
Thank you!
9th April 2024
Land Rover Range Rover Evoque Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Ben was friendly and carried the work out with no fuss. The issue appears to be resolved.