Zh Autos , Berkshire | ClickMechanic
![](https://res.cloudinary.com/clickmechanic/image/upload/c_fit,f_auto,h_240,q_auto,w_252/v1716317444/fpeejyfzms5rjfn0fgzx.png)
(23 ratings)
-
12 years professional experience
-
139 completed bookings
-
Active since May 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
Zh Autos , Berkshire | ClickMechanic
Zain A
1st September 2024
Volvo XC60 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Zain was friendly, and kept me informed. Happy with the work that was carried out.
29th August 2024
Land Rover Discovery Sport Major Service
MOT with collection & delivery
DPF clean
Overall
Quality
Punctuality
Communication
Work requested was completed promptly and they went the extra mile to get my car back the day despite delays in getting the parts. Highly recommended.
26th August 2024
Toyota Yaris Clutch replacement (semi-automatic)
Overall
Quality
Punctuality
Communication
I am happy with the work they did in my car.The communication has been impeccable.
I asked them about the warranty in case there was any problem and they told me that I have three months,which I do not agree with.
I had to change the clucht three years ago when I bought the car and the garage that did the work gave me one-year warranty which is fair for such an expensive part of the car.
Overrall they have done a fantastic job.
25th August 2024
Porsche Cayenne Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Zain was very professional.
On time . Straight forward with what the car needed. Got it collected and returned on the same day .
Will use again.
Thank you!
21st August 2024
Mercedes-Benz CLK MOT with collection & delivery
Overall
Quality
Punctuality
Communication
They are absolute liars we will take it and drop it back the zain guy is a thief he charged me 74 pounds to do the mod and later when the car had to be recovered and 70 pounds he again I was told that we will recover the car, I do not recommend at all😔 I lose my money all😔
Reply from Zain:
Hi, we apologise for you thinking we have robbed you, however when we collected the vehicle we contacted you straight away to tell you it keeps dying and that we would have to investigate the issue and we believed it was an alternator issue as you stated the battery had been changed. The car which hasn’t been driven since October as that is when the MOT expired was in very bad condition and we spent 3 hours diagnosing it which we didn’t charge you for. You then rang us to say you want it delivered to we buy any car and we said that is fine, however as the car was not drivable you would have to pay a £70 recovery fee as stated in the click mechanic procedures.
We advised you that scrap companies would pay you £250 and we buy any car would offer you £120, to which you stated your uncle was going to sort it out. Having got there they offered you £120 and understandably you are not happy about this, however I must state this has nothing to do with the services we have provided for you.
Kindest regards
Zain
Read more
20th August 2024
Ford Focus Full Service
Overall
Quality
Punctuality
Communication
The collection window was 8-10am and I received a phone call at 920am from the driver collecting stating they were just leaving and would be an hour which meant they were 20mins late which was a little inconvenient.
The communication from Zain himself was great he let me know at 1240 that the car should be back 4/5pm. The vehicle was returned earlier than this which was good.
Initially it appeared that there was damage along the side of my vehicle. I contacted Zain and he was apologetic and willing to get the situation sorted. The driver came back to have a look and on closer inspection a majority of the marks rubbed off.
The drivers attitude was that he couldn't help it if there were trees and bushes. I spoke to Zain again and he was willing to sort out a wash for it which I appreciated. He said he would speak to the driver about his attitude.
I can't really comment on the service itself as I did not witness it. They have sent a generic report, all appears fine and they have stamped the service book.
I would use Zain again as he was very professional, understanding and willing to sort any issues.
I would have reservations about my car being collected and driven away again due to the risk of damage being caused and mileage being added. This however is not an issue with Zain and his garage but how the clickmechanic service works and not really something I had considered before booking.
Read more
19th August 2024
Renault Clio MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Was great, very comunicative and explained the process all the way through including updates and timings, very pleased!
19th August 2024
Austin Mini Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
I am unable to complete the section above as I was not present at the inspection. The one star is there as your system would not let me forward this review without completion of these ratings. It is not meant as a reflection of the mechanic. As far as I am aware he has done the job as requested by yourselves.
15th August 2024
Mercedes-Benz SLK Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Zain was excellent. I sent him a query, which he replied to very promptly. He also called me before the inspection to explain some things, and I asked him questions, which he answered and was very knowledgable and friendly. He also advised he would call after the inspection, which he did, and talked me through the report answering any queries I had. Overall, I would not hesitate to recommend Zain. He provided a really good service.
15th August 2024
Volkswagen Polo MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Zain was very good at communicating and letting me know what work was needed. Would recommend
Regards Darren
Mercedes, Audi, BMW, VW Specialists. All Makes and Models Repaired.
Hybrid Battery repair or replacement.
All Bodywork repairs carried out also.
Car Garage with mobile call out services and collection & drop off.