Assured Cars Supermarket Limited , West Midlands | ClickMechanic
(39 ratings)
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5 years professional experience
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188 completed bookings
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Active since June 2024
Qualifications
- NVQ Level 3 Qualified
Assured Cars Supermarket Limited , West Midlands | ClickMechanic
Acs M
20th November 2024
Vauxhall Corsa Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
My assigned Mechanic ACS was flawless from introduction to submittion of inspection report with photos. The report evidenced vechile issues that has been a life saver, as cost of repairs would have been more than the price of the vechile.
16th November 2024
Renault Megane Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Although later than booked he arrived and gave me some good advice that put my mind at ease and made the fix easier to process when taking to a garage
14th November 2024
Renault Modus Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Hussain was very helpful and informative when he carried out a diagnostic check on my car. Although he couldn't complete the work, he advised me on the next steps to take. He was very helpful and would highly recommend! :)
14th November 2024
Dacia Sandero Stepway Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I was very pleased with the service I recieved , the gentlemen who collected and returned my car were very friendly .
I was very pleased with the work carried out
13th November 2024
Mercedes-Benz Sprinter Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
I'm happy with the work carried out by mechanic Acs
a professional service provider with explanations about any issues found.
Fully recommended
Thanks,
Mac
Reply from Acs:
Thank you, Mac! We’re glad to hear you were happy with the inspection and service provided by our mechanic. Your recommendation means a lot to us. We’d be delighted to assist you with any future needs, including diagnostics, pre-purchase inspections, servicing, or repairs. Thanks again for choosing us!
Many thanks
ACS Mechanic
46 stoney lane
Next to Jobcentre
B128af
9th November 2024
Renault Kangoo Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Hussain found the issue (low battery) straight away but also checked if there was anything else. I would recommend him to friends
Reply from Acs:
Thank you for your feedback! We’re glad we could quickly diagnose the issue and ensure everything was thoroughly checked. Your recommendation means a lot to us, and we’re always here to help with any future vehicle needs.
Many thanks for your trust!
ACS Mechanic
46 stoney lane Next to Jobcentre
B128af
acs-ClickMechanic
9th November 2024
Ford Focus Timing belt replacement
Brake fluid
Overall
Quality
Punctuality
Communication
Friendly and very helpful, kept me updated at all times, as well as sending videos and pictures throught the process
Reply from Acs:
Thank you very much for your wonderful feedback! We’re thrilled to know you found our team friendly, helpful, and appreciated the updates, photos, and videos we shared during the process. We strive to deliver the best possible service to all our customers, ensuring transparency and care every step of the way. We look forward to assisting you with any future needs and thank you for placing your trust in us!
ACS Mechanic 46 stoney lane
Next to Jobcentre B128af
Regards acs-ClickMechanic
7th November 2024
Land Rover Range Rover Evoque Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
mechanic friendly and carried out diagnostic test thoroughly he wouldn't give up until he found the fault.
Reply from Acs:
Dear Anthony,
Thank you so much for your kind words! We’re thrilled to hear that our mechanic’s dedication and thorough approach made a positive difference in identifying the issue with your vehicle.
We truly appreciate your feedback and look forward to assisting you with any future services or repairs you may need. Our team is always here to ensure your vehicle is running at its best!
Thanks again for choosing us.
Best regards,
ACS Mechanics customer care team
5th November 2024
Audi S3 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Hussain was perfect, did a thorough job. Well pleased with his work. Went over my car with a fine tooth comb.
Reply from Acs:
Dear customer,
Thank you for your kind words! We’re delighted to hear that our team’s thorough approach and attention to detail met your expectations.
We’re always here to assist with any future maintenance or repairs to keep your car in top shape. Looking forward to serving you again!
Best regards,
Acs mechanics: Customer care team
4th November 2024
Audi TT Coupe MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
AVOID-SCAMMERS
On collection of vehicle the driver was already asking for an extra day to drop back my car seemingly knowing my car would need need extra work to pass the mot (scam for extra work)I knew it straight away. as feared within 30 minutes of having my car I had the dreaded call suggested my car needed 3 new tyres that were under minimum limit,and it was a fail! I knew was no chance as I'm not stupid and check tyres regularly so said no..fail it and just service my car which I have paid for and fuming that the service wasn't done first as was the whole point.. service the car then mot makes logical sense doesn't it??!!
Then mot tester comes on the phone asking me if I want to abort the mot so it's not on file but still pay him.
..flabbergasted at the ridiculous suggestion I said why would I do that..I also explained I want it on file so I can retest his negligence.. mot hadn't even started and I was being conned into money making tactics throughout..mot time shows this..
To make matters worse the full service paid for looks like just air filter, fuel filter and cheap engine oil only and service checklist just ticked with zero information attached to any of the checks which suggests my opinion to be unfortunately correct.
To make matters worse on me receiving my car back... I get in the car, which absolutely stinks of curry...firstly.. secondly they had snapped my bonnet catch so impossible to even open the bonnet to check if the serve has even took place..
The bonnet catch is cheap plastic to be truthful but the owner acs even tries to blame myself for this that it was already damaged...it was snapped off by them and glued in place wtf..
Worst £194 I have ever spent.. car and bank hit for cowboy mechanics looking to rip people off.
AVOID AVOID AVOID
SCAMMERS SCAMMERS
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Reply from Acs:
Dear customer,
Thank you for sharing your feedback. We understand that MOT results can sometimes be frustrating, but it’s essential for us to clarify the situation for both your understanding and for future customers.
1. Independent MOT Failure: The MOT inspection was conducted by an independent, third-party tester who adheres strictly to VOSA (Vehicle and Operator Services Agency) standards. Your vehicle was found to have issues, which are safety concerns by law and cannot be overlooked. Passing an MOT under these conditions would have been illegal and unsafe for all road users.
2. Request to Pass MOT Despite Issues: We understand that you wanted the MOT to be approved regardless of these faults, but as a responsible business, we prioritize road safety and compliance with legal standards.
Failing to report or address these issues would not only violate VOSA regulations but also compromise your safety.
3. Professional Conduct and Service: Our team has acted professionally and transparently throughout this process, even while managing challenging behavior. We strive to treat all customers with respect and uphold high standards of service, and we expect the same in return. We completed the full service as requested and kept clear documentation of all work performed.
4. Respect for Honest Feedback: We welcome constructive feedback that helps us improve, but we also have a duty to ensure reviews reflect factual experiences. We stand by the quality and integrity of our work, and our commitment to transparency and safety will always guide our actions.
We’re here to answer any questions about the MOT and service process and assure all future customers of our professionalism and adherence to industry standards. Thank you for the opportunity to clarify this experience.
Best regards,
ACS Customer care Team
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