AUTO TECH 24/7 , London | ClickMechanic
(31 ratings)
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13 years professional experience
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155 completed bookings
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Active since June 2024
Qualifications
- NVQ Level 3 Qualified
AUTO TECH 24/7 , London | ClickMechanic
Marcel L
30th October 2024
Vauxhall Agila Clutch replacement
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Please please please do not use this garage.
They done a very bad repair on my car and left us having to pay more than the original repair with another garage.
AA and the new garage we had to used were so shocked at the previous repair they said they were surprised the car didn’t loose control.
If you don’t want a stressful process and a broken car AVOID AVOID AVOID.
This is 100% genuine review and I have unfolds amount of evidence to support this review and issues with faced
Reply from AUTO TECH 24/7:
Dear Liam
Thank you for your kind feedback. We have done clutch on your car two months later your car flexi pipe and engine mount is gone and you want us this repair under warranty. Its just unfair that you blame everything that goes wrong with your car on our repairs.
24th October 2024
Ford Kuga Wheel bearing replacement - front (passenger side)
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Great service, constant communication, car works perfect. Went above and beyond to get the car back to me in a reasonable time frame
22nd October 2024
Peugeot 308 Clutch master cylinder replacement
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I don’t know the name of the mechanic who done the job they came and pick up my car and brought it back. The only thing apart from the missing is the engine floor pan it’s not the same one that I had before and the work took longer than expected.
4th October 2024
Citroen Xsara Picasso Thermostat replacement
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Friendly pick up, and delivery. However, they had moved my driver's seat and struggled to put it back. They mentioned that pipes were cracked, but I did not want to then to replace them. They had actually broken the gasket on the new thermostat housing that had been fitted. I've had to get another whole new housing because they do not sell the gasket separately. It has cost me another £80 to have my regular mechanic fix it. They had been away and unable to help before. I am not going to be using or recommending this service after spending £180 for them to damage my car. Before they took it, they were no leaks, but when returned it leaked awfully.
Reply from AUTO TECH 24/7:
Dear Sarah
Why would we move the seat if we are working on thermostat? We did advise you that without fixing the other issues your car won’t be fixed but you were adamant that you know better than us and tell us to do what you have booked for.
We did what we have been asked to do.
28th September 2024
Ford Fiesta MOT with collection & delivery
Interim Service
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Convenient service and kindly agreed to be flexible on timings, but I felt a little misled on which repairs were essential and so feel a little over charged.
Reply from AUTO TECH 24/7:
Dear Rachel
We were very clear with the communication and we did not do work without your authority. You ask us to give time before deciding whether you want to go ahead with work. You called us and ask us to go ahead. Also like mention an MOT fail is a fail.
Also we have been messaging on the platform (8) and we were very transparent in all the charges.
27th September 2024
Honda Civic Diagnostic Inspection
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Good efficient service, punctional and good communication . Issue identified and solution provided.
23rd September 2024
Peugeot 207 Clutch replacement
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No I have emailed you the details we are not happy with the service provided
Reply from AUTO TECH 24/7:
Dear Lisa
You booked the car for clutch replacement there were other underlying issues with the car. We have put coil spring free of cost but cannot put other parts free as you want to fix other problems free of cost.
6th September 2024
Nissan Leaf Brake discs and pads replacement - rear (both)
Brake discs and pads replacement - front (both)
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Marcel is helpful and I am satisfied with their works including bake pads & discs replacement ( front & rear ) and bake fluid renewal and flush.
Reply from AUTO TECH 24/7:
Thank you for your feedback.
6th September 2024
Ford Transit Custom Brake discs and pads replacement - front (both)
Brake pads replacement - rear (all)
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Great service, friendly, good communication keeping me updated with progress, thanks!
Reply from AUTO TECH 24/7:
Thank you. Your feedback is much appreciated.
4th September 2024
Peugeot 5008 SUV Diagnostic Inspection
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Good service, arrived on time, courteous, diagnosed and fixed the problem, thanks very much