Tms Cars , Essex | ClickMechanic
(11 ratings)
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5 years professional experience
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74 completed bookings
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Active since July 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
Tms Cars , Essex | ClickMechanic
Billy R
31st October 2024
Vauxhall Corsa Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Friendly and helpful. I will use him again. Brilliant service. Punctual and quick.
26th October 2024
Nissan Qashqai Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Arrived on time. Good communication. Only small problem was got my mileage incorrect by 20k wrong on Mot ... no big deal. Apart from that top service 👌
25th October 2024
Volvo V40 Clutch replacement
Overall
Quality
Punctuality
Communication
The clutch on my Volvo V40 not only failed but the pedal was stuck close to the floor. Videos on You Tube show that repair/replacement requires a lot of knowledge, skill and time. My car was taken away on a trailler around 09.00 and returned around 19.30 on the same day. All seemed well when I drove the car the next day except that the clutch pedal was higher than the brake pedal. This was remedied a few days later. Because the car was taken away for repair I did not meet the mechanic or see the worn parts. However the person who delivered the car was pleasant and he was attentive about my concern about the clutch pedal which was addressed.
24th October 2024
Chevrolet Kalos Timing belt replacement
MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
He was excellent and I would recommend him and choose him again. He brought my car to life. Cheers .
17th October 2024
Fiat Tipo Full Service
Overall
Quality
Punctuality
Communication
Excellent service! Arrived on time, collected car, completed work and returned a few hours later!
Easy and efficient!
7th October 2024
Hyundai i10 Oil sump/pan replacement
Timing belt replacement
Overall
Quality
Punctuality
Communication
Wouldn't recommend or use again! Mechanic arrived an hour after designated arrival slot (which was already a two hour window) Took three attempts to contact them at which point they returned call and said they'd arrive in 10 minutes. 30 minutes later they finally arrived to pick up car. Took the car away said it would take 3-4 hours. After 5.5 hours they called me and told me it would be at least another hour. In total they had my car for 7 and a half hours not the 3-4 they had suggested. On dropping off the car they drove it back at sunset with no lights on and then proceeded to tell me that the part they replaced, that was supposedly leaking, wasn't the leaking bit at all and simply rusty so replaced that part and just emailed me a quote for the actual leak. Meaning to fix the problem I will now have to pay double the amount when the courteous thing to do would have been for them to have rung me and explained the situation and offered to replace the leak and pay the difference rather than just replacing a fine but old part of my car. Read more
Reply from Tms Cars:
Thank you for your feedback, Unfortunately due to traffic being on the A12 collection was 40 mins late. We had never diagnosed the vehicle another garage had done which you had taken it to and the job you requested was complete as we had ordered parts for. Work took longer due to all the rust at the bottom and seized bolts which we never charged extra for. Please in the future make sure you diagnose your car fully to make sure you request the right parts to be fitted.
Thank you
28th August 2024
Mercedes-Benz GLC-Class Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Really great service and quick.
Picked up on time and dropped off when they said they would.
Thanks
23rd August 2024
Vauxhall Mokka Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The mechanic was very helpful and friendly. Explained everything to me. He filled up my anti freeze and checked the oil.
Reply from Tms Cars:
Thank you for your feedback :)
3rd August 2024
BMW 1 Series Labour
Overall
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Punctuality
Communication
I’m happy with the work my car stops when I push my breaks.. I was told an hour when my car was collected even though I wasn’t informed my car was being taken anywhere to be fixed, I was under the impression it was a mobile mechanic doing the work outside my house. There was no communication when he handed my car back, absolutely nothing. When he left they tried to take more money from my bank 3 times even though I had paid in full like the website says you do. Absolutely no explanation or communication prior to them trying to take more money from me!!
30th July 2024
BMW 3 Series Shock absorbers replacement - rear (pair)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Didn’t meet him as car was collected from my hotel and delivered back.
Nothing else to say. Stupid asking me to say more it’s annoying me now
Reply from Tms Cars:
Thank you for your feedback :)
2 Years German specialist technician Essex