Cardoc , Berkshire | ClickMechanic
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(5 ratings)
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17 completed bookings
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Active since July 2024
Qualifications
- VW training
- RAC Approved Garage Member
Cardoc , Berkshire | ClickMechanic
Moncef B
14th August 2024
Kia Pro ceed Clutch replacement
Overall
Quality
Punctuality
Communication
First of all it was not Moncef who fixed my car it was his employee called Walid Dawood, who had terrible English. He replaced my clutch only for my car to start leaking oil a week later. It was confirmed by an indepment garage the drive shaft seal leaking. I had to pay extra my self via an indepment garage to get this fixed as he denided an responsibility. I have also now been told that the clutch release bearing is faulty ..this is something he would of replaced! Click Mechanc say that "Safe - All work is conducted by trusted mechanics and all repairs and parts come with a FULL 12 month warranty. " which is a lie they don't take any responsability they only take your money. Read more
27th July 2024
SEAT Leon Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
Moncef was on point, completed the work well and within good time. Moncef also kept the workspace clean. Moncef was approachable and answered all questions, and kept me informed of his arrival times . He was polite and professional.
Reply from Moncef:
Thankyou for the positive review and I think it’s good to keep the work place clean when working and keep it clean after the job
27th July 2024
Vauxhall Astra Full Service
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Communication
He was friendly, knowledgeable and extremely helpful, did all service very quick, and gave good advice!
Reply from Moncef:
Thankyou for your trust in me and it’s my job to keep customers informed and give them advice
26th July 2024
Peugeot Partner Standard Pre-purchase Inspection
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Communication
The mechanic didn’t know why he was there. He was not at all knowledgeable. He didn’t complete a full check as described in the package I purchased and I am not at all happy with the work carried out. Moncefs communication skills are very poor. His phone conversations were difficult to understand. He also completed disregarded policy with the garage he was visiting.
25th July 2024
Toyota RAV4 Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
Great work! Moncef finished the work quickly, understood the issue with the brakes and has solved the problem. Very friendly and polite as well.
2014 till 2019 in VW in Norway
2020 till now I’m working in garage in Wokingham Berkshire