Very happy with service communication was excellent would recommend western auto centre to others

Gurson was polite and helpful, overall very satisfied with the service, will use your garage, and recommend to my friends

Friendly, phoned before arrival to let me know ETA, arrived on time, car returned on time, full service carried out, would reccomend, 2nd time I've used click mechanic & both times have been perfect

Excellent and trustworthy. Maintained strong communication throughout.

Great service :-) work turned out to be harder than planned but was happy to work it out and get the job done

The car was collected on time, The gentleman who collected the car was friendly and helpful.

I never met the mechanic, but their pickup/return drivers were polite and professional and the requested work appears to have been done to correct the issue.

My concern was the lack of communication and the assumptions made regarding returning the vehicle in a timely manner.

I started work at 0300, and had selected the earliest pickup slot available (0800-1000) because the quote page said the job was 2-3 hours to be completed. The vehicle was collected at 0910 and nothing was heard from the mechanic until I rang up to find out, 7+ hours after collection, where my vehicle was and why nobody had bothered to contact me? I was then informed the vehicle would be returned sometime between 1800-1900, eventually it turned up at 1820.

9 hours without being kept informed made for a very long and tiresome day. By the time I eventually got home, it had become a 17 hour day. What is the point of offering time-slots if your vehicle is not returned after the work is completed? Read more

Car was picked up in the time margin given.
Dropped it back the next day.
Communication could have been better.
Landline wasn’t answered on the couple of times I rang,had to ring the mobile phone number to be able to speak to anyone regarding the progress of my car.
Overall,service was good.

Car collected on time, work carried out as requested and returned same day.

All good and everything explained re work recommended and undertaken, so noninpleasant surprises. Communication on pick up and drop off could be beteer