Pickwell Auto Centre , Berkshire | ClickMechanic
(2 ratings)
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20 years professional experience
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22 completed bookings
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Active since August 2024
Pickwell Auto Centre , Berkshire | ClickMechanic
Pickwell Auto C
27th August 2024
Mercedes-Benz Sprinter Diesel injector replacement (one)
Overall
Quality
Punctuality
Communication
Great, fixed the injectors in no time and reset the errors so that it can go on MOT. Recommended
Reply from Pickwell Auto:
Thanks for your valuable feedback.
23rd August 2024
Ford Fiesta Slave cylinder replacement
Additional time for Clutch replacement
Overall
Quality
Punctuality
Communication
Everything was good. The only problem we had was how much they were going to charge for the work. When fitting a clutch slave cylinder they also need to replace the clutch so I was worried they were going to charge me Click's prices of £466 for the slave cylinder and £355 for the clutch, £821 in total, but both these jobs have a labour cost of 3 - 4 hours which are essentially the same give or take 30 mins extra to fit the clutch because everything has already been stripped down to fit the slave cylinder. So I questioned the mechanic how much they were going to charge and he agreed they weren't going to charge the full amount to fit the clutch, just an additional cost. The same problem occurred for the parts. The £466 cost includes parts for a slave cylinder but a 3pc Clutch Kit comes already including a slave cylinder so Mr Singh agreed to exclude the parts from the slave cylinder cost and to include them as parts for the clutch otherwise I would end up paying twice for a slave cylinder. So Click mechanic really need to review the way they cost fitting a slave cylinder and to include the cost of fitting of a clutch and quote a price for fitting both at the same time. All the rest of the customer service and the work carried out by the mechanic were very good, Mr Singh was very polite at all times and the mechanic did a great job. Read more
Reply from Pickwell Auto:
Good morning
Thanks for your valuable feedback.
So sweet
Kind regards
Mr Singh
Full Service
Diagnostic and Repair
Wheel Balancing and Alignment
Tyre Repair and Replacement
A/C Service
Brake Service and replacement