Balmoral Motor Company , Scotland - East | ClickMechanic
(2 ratings)
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35 years professional experience
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43 completed bookings
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Active since August 2024
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- RMIF Member
- IMI Member
Balmoral Motor Company , Scotland - East | ClickMechanic
Pat K
18th December 2024
Volvo XC60 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Horrible and unfriendly service. They debited an additional amount from my account without asking me or telling me about it. Just because someone agreed an amount with you and you now have access because they trusted you and submitted their card details does not mean you should take money from their account without their consent. They are only interested in giving exorbitant quotes to take people's money. They are not interested in delivering good quality of work or delivering good service.
Reply from Balmoral Motor Company:
I am extremely sorry that you feel this way.
As explained via telephone earlier,
Your vehicle had been collected and unfortunately we were unable to deliver the vehicle back due to the vehicle failing on dangerous defects.
On collection of your vehicle, you were explained clearly where your vehicle was parked.
6th December 2024
Toyota Yaris Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I’m happy, had great experience,
the whole process went smoothly and successfully
We are Balmoral Motor Company - a local independent garage based in Dalkeith which has been established since 2003. We employ a team of four highly skilled technicians who have well over 60 years' experience in servicing, repairing and carrying out class 4 MOT's on all makes and models of vehicles. We use quality O.E. spec parts and provide all customers with a 12 month / 12,000 mile warranty on our labour and parts.
We can offer you a free collection and delivery service within 5 miles. If you would rather wait whilst we work, we have a comfortable waiting room with Wi-Fi and refreshments to hand.
Please get in touch to discuss our quote, or to book in an appointment. We look forward to hearing from you!
Thank you
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