Balmoral Motor Company , Scotland - East | ClickMechanic

Book Balmoral Motor Company

(9 ratings)

  • 35 years professional experience

  • 111 completed bookings

  • Active since August 2024

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • RMIF Member
  • IMI Member

Balmoral Motor Company , Scotland - East | ClickMechanic

Pat K

We are Balmoral Motor Company - a local independent garage based in Dalkeith which has been established since 2003. We employ a team of four highly skilled technicians who have well over 60 years' experience in servicing, repairing and carrying out class 4 MOT's on all makes and models of vehicles. We use quality O.E. spec parts and provide all customers with a 12 month / 12,000 mile warranty on our labour and parts.

We can offer you a free collection and delivery service within 5 miles. If you would rather wait whilst we work, we have a comfortable waiting room with Wi-Fi and refreshments to hand.


Please get in touch to discuss our quote, or to book in an appointment. We look forward to hearing from you!

Thank you

Balmoral Motor Company
Read more
Viktors
18th March 2025
Toyota Yaris Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication

I’m satisfied!
That was good choice-send car to your garage for repair 👍
It's very important to me that you give a guarantee. You take responsibility for the work you do. A rarity these days.

Kelly
11th March 2025
Nissan Qashqai Clutch replacement
Overall
Quality
Punctuality
Communication

The guys were fantastic, from the first phone call to arrange recovery to picking the car up they were friendly, efficient and honest. Great value for money and excellent service.

Danny
25th February 2025
Volkswagen Golf Tyre fitting
Overall
Quality
Punctuality
Communication

Fast , friendly and efficient service. Nothing was a problem. Will definitely be recommending to my family and friends

Pedro
24th February 2025
Peugeot 2008 SUV Headlamp alignment check & adjust
Front driveshaft CV joint gaiter replacement - outer right
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

The mechanic is fine, very helpful in fact, but Click Mechanic have overcharged me. After a service and MOT (£190) further work was required. I agreed to the extra work and parts (£419) but was charged an extra £40 for a priority pick up to allow the additional work to commence. Obviously there was no pick up, as the car was already with the mechanic. This is not the mechanic's fault, it is click mechanic, and I would like a refund. And obviously next time I won't be using ClickMechanic because you overcharge on parts and labour over and above what the mechanic charges.

Sagar
1st February 2025
Ford Focus Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Mechanic was friendly and quality of work is great however he increased the quotation by £50 compared to what was agreed while booking.

Les
25th January 2025
Citroen Berlingo Interim Service
MOT with collection & delivery
Air conditioning regas (R1234yf Gas ONLY)
Overall
Quality
Punctuality
Communication

They were as helpful as could be there was a delay but car was sorted n returned as soon as they could just driven to work n it all seems good to me

Gary
20th January 2025
MINI Mini MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

I arranged for an interim service and MOT with vehicle collection and return. The car was collected as agreed with good communication by telephone in advance and when driver was outside. The additional works were explained and agreed. Then the MOT and service plus additional works were carried out quickly and again there was good contact by telephone and email. Then the car was returned on the same day. Everyone was friendly and professional. Very happy with the service I received.

Uduak
18th December 2024
Volvo XC60 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Horrible and unfriendly service. They debited an additional amount from my account without asking me or telling me about it. Just because someone agreed an amount with you and you now have access because they trusted you and submitted their card details does not mean you should take money from their account without their consent. They are only interested in giving exorbitant quotes to take people's money. They are not interested in delivering good quality of work or delivering good service.

Reply from Balmoral Motor Company:

I am extremely sorry that you feel this way.
As explained via telephone earlier,
Your vehicle had been collected and unfortunately we were unable to deliver the vehicle back due to the vehicle failing on dangerous defects.
On collection of your vehicle, you were explained clearly where your vehicle was parked.

Paola
6th December 2024
Toyota Yaris Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

I’m happy, had great experience,
the whole process went smoothly and successfully