Prestige Garage , West Wales and the Valleys | ClickMechanic

(39 ratings)
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8 years professional experience
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129 completed bookings
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Active since August 2024
Qualifications
- NVQ Level 3 Qualified
Prestige Garage , West Wales and the Valleys | ClickMechanic
Benjamin W
8th January 2025
Mercedes-Benz B-Class Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
We had all our break pads and breaks changed recently but the breaks are making noise when applied! Also, vehicles satnav card is not working since the car has come back from repair!
Reply from Benjamin:
Hi, this is the first I have heard of this problem and have messaged you to check availability of your vehicle to investigate. Regards Benjamin
2nd January 2025
MINI Mini Countryman MOT with collection & delivery
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Quality
Punctuality
Communication
Very impressed with the service provided, would recommend! Happy with a very prompt response.
Reply from Benjamin:
Many thanks for your business and kind words. Regards Benjamin
17th December 2024
Ford Tourneo Custom Auxiliary drive belt replacement
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Quality
Punctuality
Communication
Very professional and excellent communication repair same day .
Highly recommend
Reply from Benjamin:
Thank you for your custom and kind words. Regards Benjamin
13th December 2024
Hyundai i10 Clutch replacement
Anti-roll bar drop link replacement - n/s & o/s front
Replace crank position sensor
Overall
Quality
Punctuality
Communication
Really happy with the work carried out by Ben. Good communication, pick up and drop off was on time, and most importantly the new clutch is working well.
Reply from Benjamin:
Many thanks for your business and kind words. Regards Benjamin
9th December 2024
Ford Transit Premium Pre-purchase Inspection
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Communication
Great service. Benjamin was prompt at replying to messages and great at answering all my follow up questions in detail when I spoke to him on the phone afterwards. He gave us confidence in making our decision whether to purchase. Highly recommend!
7th December 2024
BMW 1 Series Clutch replacement
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Communication
The mechanic who sorted my car I couldn’t fault them, very knowledgeable after me explaining the problem to them, very happy with the outcome of the repair too! Definitely be back using this service!
Reply from Benjamin:
Thank you for your custom and kind words. It is appreciated. Regards. Benjamin
30th November 2024
Renault Megane Brake discs and pads replacement - front (both)
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Communication
Ben was great.and was very friendly and did a great job I would definitely recommend using him again...
Reply from Benjamin:
Many thanks for your custom and kind review. Benjamin
25th November 2024
Vauxhall Insignia Diagnostic Inspection
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Communication
Great service, identified the issue with my car being the battery and sorted same day.
Reply from Benjamin:
Thank you for your business and kind words. Benjamin
25th November 2024
Mercedes-Benz E-Class Coil spring replacement - rear (one)
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Quality
Punctuality
Communication
Terrible service
Houes Late arriving.
Hours late returning .
Repaired wrong side of despite MOT failure notice sent direct to Mechanic.
Texted me on the evening looking for someones lost keys.
Refuses refund forcing me to waste my time and money recovering the cost of a repair to WRONG SIDE of car.
Do not go anywhere near this guy.
Zero help from clickmechanic to top it off.
Reply from Benjamin:
I am disappointed that I have not met your expectations on this occasion. As explained the replaced coil spring was broken and potentially dangerous. Photographs of the broken spring have been provided and it is available for inspection or return if desired. Perhaps the MOT tester has a part to play as clearly he has at best failed the car in the wrong side or worse still failed to notice the dangerous broken spring. Thank you in any event Benjamin
16th November 2024
Jaguar X-TYPE Wheel bearing replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Excellent once again
Car collected, fixed and returned
No drams, no problems
Just great service
Thanks Ben
Reply from Benjamin:
Good morning Adam. Thank you for your custom and kind words. Kindest Regards Benjamin
Tel: 07425758164