Car Repair Hub , Berkshire | ClickMechanic
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(25 ratings)
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12 years professional experience
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176 completed bookings
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Active since August 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Hybrid Battery Repair
Car Repair Hub , Berkshire | ClickMechanic
Car Repair H
15th February 2025
Ford Fiesta MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Customer service in advance of my MOT and service was good and the team were flexible when I needed to change the time of my booking at short notice due to a flat battery, which was much appreciated. Communication on the day was quite lacking, however - I didn't receive any results or paperwork, either virtually or in person when my car was returned, and had to look up my MOT history online to find out the result.
The service report sent by email the following day had everything marked as green/completed with no extra detail or observations, including the screen wash being checked and topped up, however shortly after the service I noticed my screen wash was empty.
Not a big deal in itself, but between this and the barebones report I'm now left wondering if more important checks may also have been skipped.
Overall everyone I dealt with was friendly and the pick up/drop off service was a convenient way to get my MOT done, but I'd be hesitant to book a service again as I question the completeness of the work.
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15th February 2025
Subaru XV Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
I have a diesel car that once the soot dilution hits 8%, the DPF filter light comes on an it's good night Vienna.
I booked an oil and filter change at 8 am Friday, the car was picked up at 1230, and returned by 2 pm.
Great service!
13th February 2025
Ford Mondeo Major Service
Overall
Quality
Punctuality
Communication
Extra work suggested-completed? Not one shred of paperwork. Old spark plugs still in situ. Couldn' t get a replacement new tyre. Come on! Very poor communication. No receipt for money given to collector (£10) for low petrol level.
Not a happy bunny.
Reply from Car Repair:
Hi, I am so sorry for any inconveniences caused and do apologise if you are unhappy. Please rest assured, we carried out everything that was requested. During the service we advised your tyre needs to be replaced but we don’t stock many tyres. If you would like we can arrange a date that suits you to get this rectified. In terms of the spark plugs I am certain they were changed.
Kindest regards
Car Repair Hub
7th February 2025
Kia Venga Major Service
MOT with collection & delivery
Brake discs and pads replacement - front (both)
Unblock rear washer
Unblock and replace front washer jet
Overall
Quality
Punctuality
Communication
very happy kept up to date and work was carried out to a great standard, issue with car was sorted out quickly and we are very happy with the job that was done
6th February 2025
Vauxhall Mokka Major Service
Overall
Quality
Punctuality
Communication
Was a little sceptical at first. Car collected only just within time window, but driver very polite. The car was returned and everything was as it should be, no problems. Communication was 5*, kept informed every step of the way.
3rd February 2025
BMW 3 Series Noise Under Bonnet Inspection
Vehicle Health Check
Overall
Quality
Punctuality
Communication
My car was picked up within the collection window. I had clear and continued communication about the diagnostics.
30th January 2025
Mazda Mazda6 Full Service
MOT requested
DPF Chemical clean and regen
Lower ball joint replacement
Overall
Quality
Punctuality
Communication
Hassan very good at updating and keeping me informed also evidencing work carried out with photos
Haven’t given 5 stars for quality as I haven’t driven car yet. I’m sure it has been serviced very well.
28th January 2025
Nissan Note MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Car drives a lot better - price was good-collection saved find somewhere to park when arrived at a garage.
15th January 2025
SEAT Leon Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Great service and feedback. Really knowledgeable and explained all aspects well. Thank you
12th January 2025
Ford Focus MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very please with service and mot,all good thanks
MOT passed with no advisory
Major service done