Bates did very well. They collected on time, carried out the work and bought the MOT certificate when returning my vehicle and sent service report via Clickmechanic online. Very polite, very reasonable costs. Excellent service so highly recommend.

Car was picked up from work so I didn't see the mechanic but an excellent job thank you 🙂👍

Arrived an hour and a half after the allotted time slot given. No communication until I contacted. Was told that the garage didn’t open until 08:30 - not sure why I had been given the time slot 08:00-10:00.
Car was in for an MOT and major service. Again, no communication until the car arrived back at 19:00. Asked if car had passed and was told ‘I’m just the driver’. Checked paperwork, where there was an advisory indicating some minor work required. Had I have known, I would have got the work completed whilst car in garage.
Overall, was disappointed with the late collection (had chosen time slot due to other commitments) and general lack of communication. Would not use again which is a shame given the positive reviews seen. Read more

Andy was great! Arrived early and on time! He was professional and very friendly. Dropped the car off once he was done!

Excellent service from a gr8 garage I hadn't used click mechanic before but will certainly recommend
Thank you click mechanics and Adrian from Bates Autos

I done my clutch for my kia picanto EJ56WSN
He didnt put any clutch to my car and said i put new clutch after 2 weeks of using clutch again gone i message him he say bring your car here i want there he said the part is broken but is in warranty so he said leave your car here for 1 day i will put another good part and will call you next day i went there and took my car but now its been just 2 weeks clutch again gone i mean whats going on i dont know i am very disagreed to this machenic because i agent 400 pounds which didnt worth me👎👎👎👎👎👎👎

Bob was great. I was really please with the service offered. Excellent pick up and drop off times. Work was completed to a high standard. Thank you.

Really good service, so easy for me, rather than sitting in a garage waiting for hours or trying to get lifts there and back. Friendly and efficient service, will definitely use again.

Excellent service . Couldn’t be happier.Promptly collected and returned with out any worries to myself. Definitely recommend

The overall experience has been positive so far, although I am still awaiting the completion of the car repair. I plan to update my review once the job is fully done.