This is a tricky one. The initial work was done OK but the mechanic was unable to clear both the fault codes relating to the works. The stubborn code required an interface that the mechanic didn't possess so he said he would order in the part or find an alternative solution off-site. It transpires that another solenoid needed replacing and I arranged for this work to be done directly with the mechanic as it is not a service offered through ClickMechanic.

This work took a while to organise and was eventually done off-site. The vehicle was returned, but immediately flagged a new engine fault, with new performance issue so bad it was undriveable. The mechanic, whilst not accepting liability as it was a new engine fault, offered to try and diagnose the problem from a recording of the engine noise, despite a description of the driving issues and advisement of the new engine error code. I didn't do this.

I resorted to using an alternative vehicle, which was painful given the faulty vehicle is a van. I finally got around to looking at the vehicle today and discovered a pipe had not been properly reconnected after I suspect the last works were completed as it was in the same area of the engine the previous works had been.

I subsequently reconnected this pipe myself and the fault and performance issues appears to have been resolved, leading me to concluded this was a mechanic error/oversight! Read more

Yamin was excellent. He was punctual and knowledgeable. He gave me confidence that he knew what he was doing and my car is now running beautifully. I have been using ClickMechanic for a couple of years and can’t recommend them enough.

Yes he was great! Knew his stuff, identified the problem quickly. Was able to diagnose and fix it

Yamin was very professional and efficient, checked and ensured everything was running fine before he finished.

Though my area was new to the mechanic, he was kind to communicate this with me beforehand and took directions. He was understanding of my time limit and managed to fix the car quickly and efficiently, even spoke through other issues with me.

Yamin was very attentive and careful with the car - happy with his help today

Yamin was fantastic! He arrived on time, repaired the driver-side link quickly, and was extremely polite throughout. Highly professional and efficient service—would definitely recommend!

Battery was replaced quick time and mechanic was very polite & courteous.... I will definitely use Click Mechanic again....

My friendly mechanic arrived promptly and was very professional. He put me at ease instantly and was extremely knowledgeable about my car and explained clearly what he was doing at all times. My car sounds good now and after a long test drive am very happy.

Yamin was brilliant, very efficient, friendly and was very clear re vehicle diagnostics and what he was testing for.