Muhammad was great, gave me a time for arrival, I was the informed my car had failed it's MOT but Muhammad did quote for the works and I accepted. This was then advised that due to not being able to MOT the same day my car would be returned the next day.

There was a slight issue whereby my mileage was incorrectly noted on my MOT paperwork but a quick message to Muhammad and this was rectified within 24hrs.

Mohammed was first class. Efficient, personable,knowledgeable and courteous.

Collection for service and MOT was very convenient and friendly. Unfortunately the car failed the MOT but the major issues were resolved the same day and the re-test arranged and completed at the next available opportunity. Can't fault the service provided, thank you. To others booking please note that the car will be taken to a garage in Reading for work and testing (I am located in Swindon).

Muhammad was very friendly, thorough inspection done and any issues reported to me. I was then able to relay this to the dealership who helped rectify the issue found before purchasing the vehicle. Would definitely recommend.

Not a happy customer!
Service provided on 10th December (MOT and full service)

1) The MOT shows a mileage of 69,507 miles and when the car was returned to me its mileage is 69,604 miles which means the car had been driven for ~100 miles after the MOT was carried out. Muhammad took the car back to Reading which is only ~30 miles from our house so the car had been driven for an additional 70 miles after the MOT. I have no record of the mileage before the vehicle was picked up and before the MOT so do not how far the car had been driven by Muhammad before the MOT was conducted.
2) The car had a half tank of fuel when picked up and was returned with the fuel just above red, however Muhammad asked for extra cash to cover fuel he had put in the car (which we refused)
3) We found a spare part (unrelated to our car as we only had a service) under the front passenger seat - I questioned this and have had no response from Muhammad. Indication our car was used for another purpose?
4) Since the car has been returned we have a warning 'speed too high' message flash up every time we go over 20 mph. This normally happens at a speed of 80 mph. This was not a problem prior to the service.
5) I had to contact Muhammad at 18.53 on the day of the service to see what was happening with the car as we were expecting the car returned on the same day. His reply said as it was late so it would be returned the next day (which it was but not until 11am). Very poor communication.

We have been in communication with Muhammad and he denies using the car for extra miles but the mileage shows otherwise. The points above make us question the honesty of the garage and hence doubt the work that has been carried out - how can we tell that a service was conducted?
Our car is booked in at our local garage to check that the main items in a full service have been carried out.
We have spoken with the MOT centre and are happy that the MOT was carried out by a reputable testing centre. Read more

Happy with my service and MOT. Friendly guy and very clear with the work he had to do

Done a good job and completed service and MOT well. Communication about timing could be a bit better.

The car was booked in for a head gasket, on collection, the driver said it should be back the same day, thursday, but worse case it would be returned Friday, but he would call me on the Thursday if this was the case. I spent Friday calling the driver who refused to tell me who the mechanic was, and where my car was.

When the mechanic called me on the friday, he blamed the English workers for not working the weekend as the head needed skimming. He told me it would be back Tuesday.

I called on Tuesday, and he said he still didn't have time to sort the car out, and it might be back Wednesday because he was still waiting for parts.

Wednesday past, and he told me it would be a few more days. The car was returned Thursday after missing 3 promises to return it. His promises and timeliness mean nothing.

When the car returned, it had a warning light on, the driver said he'd spoken to the garage and they confirmed it would go off within a few miles and needed driving.

The light was reset at the time and returned with cylinder problems on the obd. Immediately on driving, the air-conditioning started aloghing/bubbling, within 20 minutes it had also dropped coolant. Mechanic confirned i can still drive, it regulalry bubbles/sloshing noises and has further top ups. On investigation it links the faults to the repair job not being completed properly.

He booked it in under warranty for today, after I received a guarantee it would be back due to traveling for the Christmas holidays, at 1130, it hasn't been collected and he told me it may not be done until Friday, meaning the children won't see family prior to Christmas.

I am utilising the warranty due to the cost of the job, but I am not confident it will be rectified on time or correctly. Read more

Unfortunately Muhammad had problems changing my clutch. Friendly, cheerful chap but I had to push for an update on progress.

mechanic friendly - yet to check work they carried out. I would have expected an earlier message to say 8am to 10am pick up would be 9:50am and earlier than 6pm to say my car will not be returned that day. Promised returned was 8am but in fact was 9am with no message to say so. 63 miles from MOT to my home is excessive. I would have expected more local. My car had more than 1/2 tank of fuel but needed more.