The car was booked in for a head gasket, on collection, the driver said it should be back the same day, thursday, but worse case it would be returned Friday, but he would call me on the Thursday if this was the case. I spent Friday calling the driver who refused to tell me who the mechanic was, and where my car was.

When the mechanic called me on the friday, he blamed the English workers for not working the weekend as the head needed skimming. He told me it would be back Tuesday.

I called on Tuesday, and he said he still didn't have time to sort the car out, and it might be back Wednesday because he was still waiting for parts.

Wednesday past, and he told me it would be a few more days. The car was returned Thursday after missing 3 promises to return it. His promises and timeliness mean nothing.

When the car returned, it had a warning light on, the driver said he'd spoken to the garage and they confirmed it would go off within a few miles and needed driving.

The light was reset at the time and returned with cylinder problems on the obd. Immediately on driving, the air-conditioning started aloghing/bubbling, within 20 minutes it had also dropped coolant. Mechanic confirned i can still drive, it regulalry bubbles/sloshing noises and has further top ups. On investigation it links the faults to the repair job not being completed properly.

He booked it in under warranty for today, after I received a guarantee it would be back due to traveling for the Christmas holidays, at 1130, it hasn't been collected and he told me it may not be done until Friday, meaning the children won't see family prior to Christmas.

I am utilising the warranty due to the cost of the job, but I am not confident it will be rectified on time or correctly. Read more

Unfortunately Muhammad had problems changing my clutch. Friendly, cheerful chap but I had to push for an update on progress.

mechanic friendly - yet to check work they carried out. I would have expected an earlier message to say 8am to 10am pick up would be 9:50am and earlier than 6pm to say my car will not be returned that day. Promised returned was 8am but in fact was 9am with no message to say so. 63 miles from MOT to my home is excessive. I would have expected more local. My car had more than 1/2 tank of fuel but needed more.

Very friendly, kept you up to date and returned the car promptly. Very happy with the service provided

Mo was punctual friendly informative and efficient excellent service

Muhammad was brilliant. Even answered query at 9 pm . Definitely a credit to the company

Everyone was lovely, collected my car all fine and were happy to do extra. Communication was great and the work done was perfect

Booked Muhammad for a pre purchase inspection, did a thorough job and explained everything clearly. When he couldn't make the first booking, he was very accommodating and worked around my schedule. Highly recommend

Yes the car is running lovely.
I was surprised it went to Reading from Swindon. However, lovely courteous man. Thank you

All went very well and easy, Muhammad identified a series of problems during the pre purchasing inspection that the car dealer accepted to address .