The garage was very friendly, kept in touch the whole time from the day of the booking confirmation to returning my car.
Great prices and customer service.

Where do I start...

The garage was 2 1/2 hours late from 10-12 slot to collect car after calling me first thing in the morning at 8am and realising my slot was later. Raised in resolution centre and was told they were in their way around 12pm only to then be told parts are running late so basically they were not on their way and this was a lie.

Secondly I had an additional charge as their system told them my car needed only 6 spark plugs when in fact it needed 12.

During this whole ordeal the majority of the time I had contact was when I raised an issue in the resolution centre.

Car collected Wednesday 2. 30pm car dropped off Thursday 7.30pm

Absolute joke.

I questioned the mechanic about communication not being professional and they got defensive (for reasons I'm unaware of)

They made no attempt not did they acknowledge that the whole job had my anxiety levels through the roof and to finish, when the car was dropped back to me the contents of the boot looked like someone was camping in there (literally upside down) and no locking wheel nut to be found, so this is literally the this day Ive had to have interaction with them. I've already messaged them on their mobile and via the click. Mechanic site about the locking wheel nut only to recieve promise after promise about locating and communicating back.

This wasn't my first choice for a mechanic but was the next one available and I will never be using them ever again Read more

A misunderstanding over the length of the job was resolved with excellent communication, the work was excellent and it solved the problem perfectly.

Needed a heater matrix replacement as my heating was not working

T Lane Pitstop fixed the issue perfectly, thank you for your excellent work!

Got a brand new clutch. The car purrs again. Guys that turned up to take it away and bring it back were good and nice people.

I paid for 8am till 10am priority slot my vehicle wasn’t collected till 6pm then was dropped off next day around 2pm , brakes fixed but warning light still on won’t be using this service again

All works done as requested. Car droped to my house. Quick chat with mechanic about the car and works done. Super happy 100% will recommend and use again . Thanks

Said was great, dealt with all my questions and helped me get my car back fairly quickly.

Sayed was a little slow getting back but did a great job with the car and was courteous in our communications . Car is running smoothly

The guys were very friendly and helpful

Worked around my work schedule.

Did the job requested and suggested other serious repairs needed