Custom Vehicle Works , Hampshire | ClickMechanic

Book Custom Vehicle Works

(14 ratings)

  • 20 years professional experience

  • 59 completed bookings

  • Active since October 2024

Custom Vehicle Works , Hampshire | ClickMechanic

Paul R
I started out when I was a teenager working on family and friends cars. I then started an apprenticeship where I was taught to do general mechanics alongside restoration and welding. Once I completed all my nvqs I was put in for an advanced diploma focusing on engine building which has given me a deeper knowledge base.I have now got 20 years experience in the trade and run my own workshop. The services we offer are general servicing, tyre fitting and balancing, 4 wheel laser wheel alignment and a wide range of vehicle repairs, welding and exhaust repair.
Peter
12th December 2024
Vauxhall Crossland X MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Excellent service, punctual, polite, and collected and delivered car to home address hassle free. MOT and Service completed at price quoted. Definite good experience all round, highly recommended.

Stephen
1st December 2024
Volkswagen Eos Interim Service
MOT with collection & delivery
Fit 2 rear tyres
Overall
Quality
Punctuality
Communication

Customer Vehicle Works were great, they were friendly, knowledgeable and happy to offer advice and guidance.
I would certainly recommend and wouldn't hesitate to use them again.
Very happy

Gavin
30th November 2024
Kia Sportage Clutch replacement
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Quality
Punctuality
Communication

They were amazing, helpful kept me updated with the progress of the repair

Alex
28th November 2024
Fiat Panda Timing belt replacement
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Punctuality
Communication

Great job on the car, very prompt and great communication, I will definitely be bringing my car to him in future!

Simon
28th November 2024
MINI Mini Countryman Clutch replacement
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Quality
Punctuality
Communication

I wouldn't recommend this service it cost a lot more than quoted took over a week and the tray under the engine fell off on the A27 destroying itself.. very stressful.toom

Reply from Custom Vehicle Works:

Good morning Simon, many thanks for your critique. We welcome all feedback good or bad so we can work on improving our business. The labour remained the same despite the incorrect vehicle specifications (we were not informed it was a 4x4 model). We are glad to hear the job we carried out is working perfectly, as we contacted you after this review to check. Please note we also ordered a new undertray which has now been refused. In regards to communication, customer was informed that there might be delay post dropoff as we are moving workshop, but we are very aware that this is an important feature of customer service and will work very hard to improve it. Many thanks, Paul. Read more

John
21st November 2024
Toyota Celica Tyre fitting
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Quality
Punctuality
Communication

I didnโ€™t see much of him but he was friendly & professional. He explained what he was going to do and completed the task in a timely mannerโ€ฆ.

Ken
21st November 2024
Mercedes-Benz SLK Coil spring replacement - rear (both)
Adjust Handbrake for mot failure
Overall
Quality
Punctuality
Communication

I had a failed MOT, but my mechanic was on the ball and got the failed parts quickly replaced for me. Good communications and very fair charging for all of the work. Would definitely use this company again!! ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

David
16th November 2024
BMW 1 Series Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication

Very impressed with the service. 100% will use again. Collected from my house, brakes changed and dropped back home within 2 hours!!!! 5****

Alan
10th November 2024
Hyundai Tucson Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

It was all very good. Car, taken away, repaired and returned - very convenient. Mark was very polite and friendly. Can't fault the service.

Stacey
9th November 2024
Ford C-MAX Major Service
Overall
Quality
Punctuality
Communication

Done a great job! Nice guy kept me informed all the way through the process. Friendly and convenient service