D3 Motors , Scotland - North East | ClickMechanic

(139 ratings)
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23 years professional experience
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460 completed bookings
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Active since August 2016
Qualifications
- NVQ Level 1 Qualified
D3 Motors , Scotland - North East | ClickMechanic
Dougie D
29th May 2017
Mini Coupe Rear wheel bearing (one) replacement
Overall
Quality
Punctuality
Communication
Dougie was a little behind schedule getting to me but did have to travel a fair distance. He did a great job of diagnosing the faulty wheel bearing, my initial thoughts was it was on the opposite corner of the car!
22nd May 2017
Hyundai i10 Front brake pads (all) replacement
Overall
Quality
Punctuality
Communication
Dougie was quick and did the job that i askef for. He got his slots mixed up so came later than i asked for but he phoned me to apologise. No big deal, wasn't that bothered. Would use this service again, i liked that i didn't even have to be there, payment was automatic and price was good.
15th May 2017
Vauxhall/Opel Corsa-C Hour of labour
Overall
Quality
Punctuality
Communication
Cool but electric Windows didn't work after check fuses couldn't find a fault .
Reply from Dougie:
I'm not entirely sure if this review is intended for myself.
Firstly addressing punctuality. The job was completed 1 day before the booking was scheduled. And I was sitting around waiting for you to collect your keys the following morning.
On quality & communication. You expressed that you didn't want the expense of the repair & asked if there was anyway of just starting the car with a screwdriver because you just wanted the car to start. I therefore obliged your request.
Also not entirely sure electric windows has to do with this particular job.
9th May 2017
Jaguar X-Type Front wheel bearing (one) replacement
Overall
Quality
Punctuality
Communication
He was very good at the replacement of my bearing but he did damage my abs sensor
25th April 2017
Fiat Ducato Check & adjust Front door
Lock Barrel Inspection
Overall
Quality
Punctuality
Communication
Doug kept me informed about his arrival time. He was punctual and knowledgable. He assessed and fixed my stuck lock and made a good assessment of my van. First time user of click mechanic but I'm impressed and will certainly use the service again.
31st March 2017
Vauxhall/Opel Insignia Power Steering Inspection
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Quality
Punctuality
Communication
Dougie was prompt and professional and was able to diagnose the issue quickly.
30th March 2017
Saab 9-3 Braking System Inspection
Overall
Quality
Punctuality
Communication
Dougie from D3 Motor's was honest and professional, a very rare find these day's!!
29th March 2017
Ford Focus Front road spring (both) replacement
Overall
Quality
Punctuality
Communication
Dougie knew what he was doing and did a great job and in the times specified.
13th March 2017
BMW 3 Series Alternator replacement
Overall
Quality
Punctuality
Communication
Dougie came round collected the keys, went to the car and phoned me half an hour later when the car was fixed. Very happy with the service and outcome.
11th March 2017
Ford Fusion Front road spring replacement
Overall
Quality
Punctuality
Communication
Phoned before arriving. Got straight to work and finished within the timescale he predicted.