Excellent Cameron was very knowledgeable kept us informed through out the job.

I was very happy with the work carried out by Cameron. I will be using him again.

I’m happy with the work but communication needs to be improved. I called in the morning to see when they were collecting the car (10am-midday time slot booked) they said just after 11am. They called at 11am to say they’d collect it between 2-3pm. I would have gone out that morning had I known this earlier as I cancelled plans to be in. They collected at 2.20pm at this point I asked if the work would definitely be competed that day (I was aware it was booked as a 5 hour job) and they said as long as the part arrived it would be completed that day. Apparently they can’t order in advance of the day as click mechanic won’t let them, which should be made clear. I called at 8pm the number they called me from, no answer. At 9pm I called via click mechanic and they weren’t happy at all I was calling a business at 9pm and said the car wasn’t ready as it was a 10 hour job and they shut at 6pm, the part only arrived at 3pm. I said the person collecting the keys/car at 2.20pm said it would be ready if the part arrived, which it did 40minutes later. No one had called to say the car wouldn’t be ready, he said it was 9pm and they only call when the car is ready. My car was left at my house around 1.30pm the next day and the keys out through my door. No one phoned to say it was ready, which I wouldn’t really expect as the car was returned. It would have saved a lot of hassle if they had explained in advance they couldn’t order the part until the day, collection time had been accurate the first time and the person collecting not told me it would be ready that day if the part arrived as I needed my car for work the following day. I did not appreciate someone I complaining I was calling at 9pm to see where my car was, which I didn’t think was unreasonable given it was a 5 hour job and the part arrived at 3pm and I was told it would be ready. Read more

Prompt professional friendly fantastic service. Would highly recommend

Very happy with the work completed, technician very friendly & knowledgeable. Very punctual and delivered my vehicle back at the specified time, fully explained work carried out

I would certainly recommend

communication could have been better, but overall I am very happy with the work, the price, and the delivery back.

Perfectly friendly and punctual but made a really bad mistake. Car wouldn’t start and he inspected it for just a few minutes. Declared that the engine was in need of a £1400 repair. A week later I called out the RAC for a second opinion and they had the car started in minutes, and found absolutely no problem with the engine. I was going to scrap my car until I decided to get that second opinion. Really not good.

Very difficult to get hold of, 1 day job took 2 weeks and I waited in house over Christmas and new year for my car to be repaired.

Did well when they finally arrived. He was friendly and explained the problem

Kept vehicle overnight checking clearances again in morning . Excellent.