Viktoria Auto Ltd , London | ClickMechanic
(15 ratings)
-
20 years professional experience
-
35 completed bookings
-
Active since November 2024
Qualifications
- NVQ Level 3 Qualified
- IMI Member
Viktoria Auto Ltd , London | ClickMechanic
Sheren R
2nd February 2025
Nissan Qashqai MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Felt very dodgy. Quoted me over £700, then text me privately to say he could do for £500. So i told him to bring the car back immediately as I'd lost trust. He then quickly deleted his offer
Reply from Sheren:
Thank you for your feedback. I apologize if there was any misunderstanding regarding the pricing. My initial quote of £700 included the cost of repair parts, labour, and applicable platform charges. The additionally £500 was intended to clarify parts price alone only, not to cause any concern.
Regarding the MOT, I carried out the inspection in accordance with the current status of the vehicle and the required regulations. If you have any concerns about the MOT results, I encourage you to contact the DVLA for further verification. I take full responsibility for the work completed and always strive to maintain transparency and professionalism.
25th January 2025
BMW 5 Series Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Great service and saved me from a lots of problem.
Definitely recommend 👌
So professional 👏 👌
Thank you.
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
23rd January 2025
Toyota AYGO MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Sheren was very efficient and explained in detail any issues with my car.
Would recommend
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
23rd January 2025
Mercedes-Benz SLK Suspension strut top mounting replacement - front (driver side)
Tyers changed and rear indicator issue
Overall
Quality
Punctuality
Communication
Sharen has been brilliant, took any obstacles in his stride..
Lovely man, would highly recommend.
I have definitely found someone to work with in the future
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
19th January 2025
Ford Kuga Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Sheren was brilliant very friendly and helpful,would recommend him,work carried out no mess.
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
12th January 2025
Volvo XC60 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very pleasant, good communication. Very happy with his service.
Knowledgeable. Knew the XC60 well.
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
8th January 2025
Ford Transit Custom MOT with collection & delivery
Overall
Quality
Punctuality
Communication
This mechanic arrived promptly,took my van for mot and returned finished in a couple of hrs.
At no time tried to recommend that the van needed additional work just to earn more money which I have found out from past experience that this is very much a thing when having something mot’d.
Give good advice on what the van would require servicing wise going forward but did not try to push me to get it done immediately
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
31st December 2024
Peugeot 208 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very good merchanic. He was polite, respectful and I am happy with the work carried out.
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
30th December 2024
BMW X1 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Sheren was on time, explained everything from start to finish and was very knowledgeable.
I would recommend Sheren to anyone needing a mobile mechanic
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
20th December 2024
MINI Mini MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Our mechanic (Sheren) was very friendly, helpful and punctual which was much appreciated.
Reply from Sheren:
Thank you for your wonderful feedback! I truly appreciate you taking the time to share your experience. Your satisfaction means the world to me, and I’m always here to help with anything you need on your vehicle 🙂
• Perform engine diagnostics and repair electrical and mechanical issues using advanced diagnostic tools.
• Carry out bodywork restoration for accident-damaged vehicles, including panel replacements, dent removal, and paint refinishing.
• Provide routine vehicle servicing, including oil changes, brake repairs, suspension adjustments, and tire replacements.
• Coordinate with insurance companies to manage claims and ensure accurate accident repair estimates.
• Deliver high-quality customer service, explaining repair processes and advising on vehicle maintenance to clients.