Kens Auto Spares Limited , Nottinghamshire | ClickMechanic
(11 ratings)
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10 years professional experience
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36 completed bookings
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Active since September 2016
Qualifications
- Time served mechanics
Kens Auto Spares Limited , Nottinghamshire | ClickMechanic
Taher A
30th October 2020
Mercedes-Benz A-Class Replace alternator pulley and drive belt
Overall
Quality
Punctuality
Communication
Excellent work.
My repairers were Kens Auto Spares Ltd in Bulwell, Nottingham
Highly recommended, and will use again if the need arises.
Reply from Kens Auto Spares Limited:
It was a pleasure to work for you Tim. Thanjs for your fluid cooperation throughout the repair. Wish you well.
29th October 2019
Volkswagen Polo Wheel bearing replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
He was very punctual, also nice and friendly. The text updates were very helpful too.
17th June 2019
Volkswagen Golf Replace both cv joints
Replace rear brake cables, discs and pads.
Replace engine gearbox mounting.
Replace clutch and flywheel.
Full Service
Overall
Quality
Punctuality
Communication
Only thing I could criticise was how long I had to wait. Other than that everything is fine
Reply from Kens Auto Spares Limited:
Dominic, yes agreed the job did take a little longer than we had expected. Thanks for your patience and understanding. Hope the car drives well now.
31st May 2019
Peugeot 207 Clutch replacement
Overall
Quality
Punctuality
Communication
The work was terrific. If there was a 0 star I would’ve give 0 for punctuality. They took my car on Thursday morning 9.45 am and leave my car on Friday 12.30 , it was a matter of changing clutch which shows that it will take 3-4 hour . First they promised me that they will handover the car by 3pm the same day. But they didn’t. Not even a call , they just text me saying sorry your car wouldn’t be ready for today. I need to contact them tomorrow regarding this.
I miss all my appointment today. The engineer was saying that it’s my fault that I gave the car a day before my appointment . which states that it’s 3-4 hour work .
Reply from Kens Auto Spares Limited:
Pay attention to the first line of the review.
Agreed, the work was delayed due to an unexpected back log of work in the workshop.
We kept the customer informed throughout.
Unfortunately he did not inform us that he had such an important meeting until it was too late to do anything about it. Some times things don’t go to plan in a workshop especially when you are removing a gearbox to change the clutch. A 3 hour job can easily become delayed for example if other problems become apparent into the job.
We tried our best to get the car back to the customer asap.
I would highlight the first line of his review.
... THE WORK WAS EXCELLENT... this is the important thing to us.
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12th January 2019
Vauxhall Mokka Front Discs and Pads
Overall
Quality
Punctuality
Communication
A useful service, including pick up and drop off. Difficult to talk about the mechanic directly, however, all work seems to have been completed to a satisfactory level.
11th December 2018
Skoda Fabia Front drivers side window regulator replacement
Overall
Quality
Punctuality
Communication
Top notch service. Really impressed. So easy to book, fair price and efficient job.
2nd January 2018
Audi A4 Timing belt and Water pump replacement
Replace drive belt and tensioner
Service charge
Overall
Quality
Punctuality
Communication
Happy with the communication and the work completed.
29th December 2017
BMW 3 Series General Diagnostic
RESTATION AND WATERPROOF THE POSITIVE BATTERY LEAD / WHEEL ARCH
Overall
Quality
Punctuality
Communication
Very friendly and fixed a major problem in a few days, would highly recommend and will use again in the future.
18th December 2017
Hyundai Santa Fe Lock Barrel Inspection & Collect and Deliver Car
Remove, strip down, rebuild & refit Ignition barrel
Overall
Quality
Punctuality
Communication
Very happy,friendly polite mechanic
Reply from Kens Auto Spares Limited:
Thanks Peter, you are welcome.
8th April 2017
Renault Wind Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Ken's Auto look to have done a good job replacing a timing belt and water pump. Communications were excellent and they were very courteous and helpful. Recommended.
You can trust us to take care of your car and give you honest and reliable advice.
We aim to build a trust with our customers in the hope that they will continue to return to us and also recommend us to their friends and relatives. All you have to do is ask and we will deliver.