The Workshop , West Midlands | ClickMechanic

(42 ratings)
-
15 years professional experience
-
345 completed bookings
-
Active since December 2024
The Workshop , West Midlands | ClickMechanic
Junaid S
13th April 2025
Vauxhall Astra Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Arrived on time ,nice and polite kept in touch regarding the extra work that needed doing.The car was returned the same day .
12th April 2025
Peugeot 3008 SUV MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Cannot fault in any way great service. Would recommend ,................... There is need to say any more
29th March 2025
Vauxhall Mokka Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Junad gave 100% service, was on time to pick up my car , even called me to give me information about a small problem with the car, I've been using click machanic for past 3 /4 years always happy with there mechanics
25th March 2025
Jaguar X-TYPE Brake discs and pads replacement - front (both)
Lower wishbone replacement - front (driver side)
Lower wishbone replacement - front (passenger side)
Shock absorbers replacement - rear (pair)
Wheel alignment
Overall
Quality
Punctuality
Communication
The guys arrived on time and communicated throughout the day with respect to the issues found. Repaired everything on the same day and returned the car promptly.
The only minor criticism I would have is that the interior surface had oil marks, but I'm sure these will clean off.
16th March 2025
Peugeot 807 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
All fine
He came to collect and a different man dropped off
Only went for MOT
15th March 2025
Volkswagen Polo Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Work was done all on the same day going above the expectations. Even finding ways to cut costs down for me and making sure everything was done properly. 10/10 would recommend and use again
15th March 2025
Ford Transit MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Our mechanic Junaid was fantastic. What amazing service, picked up MOT and all failyre work completed in one day. Bought back 8pm.on a Saturday evening, unbelievable!
Wouldn't hesitate to recommend. 5 star
14th March 2025
Renault Captur Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I have never had click mechanic before and would never again. I used this service as I thought the work would be completed on my drive. The day before I found out my car was being driven to Birmingham which I never would have agreed too if I had known.
I had a call saying my MOT failed both front suspension arm ball joint dust cover were worn. The garage want to charge me nearly £400 for the work as well as adjusting the headlamps. I bought the covers for pence and replaced these myself. If I had no knowledge of vehicles, I would have accepted this. Taking advantage is a word I would use for that garage which I will not recommend nor use again! By the way, my car passed its MOT thanks to quickfit who adjusted my headlamps free of charge!.
9th March 2025
Mercedes-Benz E-Class Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Junaid & his team were great arrived on time, completed the work expected and brought my car back on time as agreed couldn’t be happier, service report was provided next day,
2nd March 2025
Vauxhall GTC Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very frustrating experience.
First of all the guy was over a hour away! How have we even got matched at that sort of distance! These details should be listed on the website once a match has been made with a mechanic! I've basically paid for someone to use 100+ miles of my fuel.
Secondly the guy wasted 2 and a half hours of my time, he was a hour and a half late for picking up my car, and then a hour late for dropping it back.
Thirdly they have lost my service booklet which had full service history in it.
Never again. Thoroughly disappointed in the service I received.
Reply from Junaid:
Hi scott, we hope you are well, firstly, we think this review is extremely unfair, as the distance is not something that is under our control, as for dropping the vehicle off you stated that you need the car for 4pm, yet we delivered it for 2pm, the service booklet was not in the car we always take extra care with this, providing you requested for extra things to look at on your vehicle and we did so free of charge, we think this review is very very unfair. Regardless we appreciate the review and always aim to Provide the best customer service, thank you