Lwg Mobile Mechanic , Surrey | ClickMechanic

(665 ratings)
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12 years professional experience
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2074 completed bookings
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Active since November 2016
Qualifications
- NVQ Level 1 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- Other Accreditation
Lwg Mobile Mechanic , Surrey | ClickMechanic
Lee G
18th June 2020
Ford Transit Custom Brake pads replacement - front (all)
Brake pads replacement - rear (all)
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Punctuality
Communication
Lee was a nice guy. Hassle free service. Would highly recommend. Work carried out in time specified.
18th June 2020
Audi A3 Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Punctuality
Communication
Lee was great, changed all 4 pads and discs on short notice. Good communication throughout!
18th June 2020
Volkswagen Polo Diagnostic Inspection
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Communication
Lee was very friendly and professional; quick to diagnose the problem with my car , and he explained everything to me... fast and reliable
I would recommend him!
17th June 2020
Land Rover Freelander 2 Brake discs and pads replacement - front (both)
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Communication
Lee was very good, even arranged to come a day early due to a cancellation! Very professional
17th June 2020
Citroen Grand C4 Picasso Diagnostic Inspection
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Lee was friendly and efficient for analysing the problem with my car.
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12th June 2020
Peugeot 307 CC Clutch replacement
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Communication
Experience totally negative, both as regards the repair work and with regards to customer assistance offered by clickmechanic. At the end of January 2020, the clutch broke down and I was convinced by the website that ensured the work and the spare parts under warranty. I proceeded to book the repair. The new clutch only worked for a few miles and the clutch bearing started to make a loud noise because of the C19 I used the car very little just 750 miles in total and because of the noise I called the mechanic again to resolve the warranty case , I was forced to repay the same amount again because according to him the defective clutch had to be returned to his supplier in order to have compensation so it would have entailed having the car disassembled on the road for more than 4 weeks which was unacceptable to anyone, called clickmechanic I heard that the warranty clause was at the mechanic's discretion; in the final phase you Clickmechanic as guarantors of a service you are also responsible because you publish false information, if the interventions are under warranty, when as in my case it is evident a malice due to a defective part there can be no excuse for not carrying out the repair according to the terms set out on your site by downloading as in your response to a direct mechanical customer relationship because you site guarantors of what you publish and take a profit from the customer service, in fact I paid you to get the first repair of my car. Every one use this service can have a potential issue like me if there is a failure on the spare part supplied no warranity at all no support at all. I would like to underline that: Being a supplier of works and parts, the mechanic must answer for the temporary cost of the defective part replaced also because it makes a profit on the supply of spare parts which are used to compensate for any problems as in my case. I paid to have the car repaired with parts warranty already from the first intervention, which are supplied by the mechanic under his direct guarantee, in fact I cannot able to claim on mechanic car pats supplier for testing and direct compensation, therefore the mechanic must answer for the guarantee of the parts and the work of implementation. VERY NEGATIVE EXPERIENCE Read more
12th June 2020
MINI Mini Brake discs and pads replacement - rear (both)
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Communication
Apart from fitting the wrong brakes
He was very good at communicating with me and organising a return visit to finish the job.
He was very apologetic and prompt with admitting what he had done.
I am very happy with the outcome.
And will use him again.
2nd June 2020
Honda CR-V Exhaust pipe replacement - middle/silencer
To Fit blanking plugs as sensors not available
Catalytic converter replacement
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Punctuality
Communication
Lee was on time friendly and explained everything clearly. Would recommend.
2nd June 2020
Vauxhall Mokka Diesel particulate filter (DPF) physical clean
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Lee was amazing, top mechanic. Well done. Very satisfied with the work he did on my car.
1st June 2020
Ford Fiesta Brake discs and pads replacement - front (both)
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Communication
Quick, good communication, my brakes are now completely fixed, perfect job. Will definitely use again!