He was brilliant would use again , found source of the problem quickly and very knowledgeable

The mechanic was very unpolite and rude and not happy at all with the work they done. Firstly my car is a Toyota Rav4 and my key from the car is smart key. My car was broken down on the street, i booked DNA Autocar LTD to come out and recover my car in the service. They send me a photo with the problem after they said the main power connection to the strarter motor is broken and they think that caused the smoke when I tried to strart the car. A new one cost me 415.47£ for part and labour. After all this when I went to collect my car, my car was not detecting the key and my left part of window is not working properly. So I bring back my car on service and asked them why my car is not detecting my smart key as before was working and my window as well. They said I need to change the battery in both smart keys. I bought 2 new batteries which was 20£ but the keys still didn't work. After they said the chip in the both smart key are damaged but my second smart key never been used so how can be damaged? From my front windows they said due to dirty runners they reached the top then back down just after I cleaned is still not working. I made a complain on google at there website and this is the answer I get from them: "We advised you of what the problem is but you believe that whilst we were fixing your engine we sabotage your windows and key. We have asked that you stop contacting us"
how come they write to the customers not to contact them anymore? That is really rude and not right.If you don't look into it i will complain forward to thre Motor Ombudsman. Read more

Zak was very polite, and the job was completed on time,
I will use your services again,
Thank you.

yes Zak and his staff were extremely friendly, professional and yes i am happy with the work they did

Thank you

Zak was fantastic, really easy handover and smooth process. Highly recommend!

Friendly professional would be happy to use there services again thank you

Zak rang me the night before to check everything was ok for the next day came and picked the car up rang me when he had done the job. Had to inform me of other things he found wrong sorted out the cost and even got the work done the next day very good would use again 5 stars

Zak, was very professional was caring about the neighbours when taking my car and leaving his own was very knowledgeable, there was an additional fault which was advised whether I wanted to go ahead with before actioning.Will definitely use again

Zak arrived within the time window agreed, completed the service and MOT, replaced the back wiper as requested and dealt with a minor issue picked up on the MOT then returned my car.
A little more communication would have been nice, but I am happy with the job and have no hesitation in recommending Zak and ClickMechanic.
So much easier to have the car picked up and returned than dealing with all the hassle of getting home from and back to a garage after dropping off.
Thank you and I will be using ClickMechanic next time.

Only two garages responded to the job so I'm going to say Alex is top player in this game. Very good communication with him, very helpful and informative. Spotted a problem I wasn't aware of that could possibly lead to engine failure. Massive thanks, 5*****+