Was really impressed with the mechanic who came. These are difficult times and I'm very happy with the result.

They where very polite and efficient. I would recommend them to people in the future.

Work done well, promptly with a very pleasant attitude. Picked and dropped off to us in the middle of nowhere without a hitch.

car was picked up at said time
mot &major service carried out,
mechanic phoned to say all was well and car returned.
very happy with the service provided.

Car was collected within the precise times allocated. Driver was friendly and pictures recieved whilst the work was being carried out. Fantastic service.

They came last minute which I am grateful for, and they did the job that I had paid them to do.

However, they also tried to convince me that my gearbox fork was bent and needed replacing (my car is hydraulic so does not have one). It was quite obvious when they picked the car up that I knew nothing about cars. The guy phoned me initially to tell me it needed replacing (why did he not do it straight through ClickMechanic like he did when he said I needed a new rear bearing wheel shortly after? - oh yeah! It doesn't exist!).

I spoke to them on 3 separate occasions when querying this gearbox fork - the first time they rang me, the second time I rang them and specifically stated my name and the car I owned and the year of the car. On the fourth time I had to ask someone else to call for me - when they told the mechanic that my car does not have such a part he said "oh it is the terminology, it is the terminology, it is alright, she can't afford it anyway, we've fixed it, it's the terminology" - sounds a bit like he was caught off guard!

When the company dropped the car off the chap said to me "sorry about the gearbox fork - he got confused with a different car". That would have been believable if he had not given a different excuse to my mother the day before and if I had called without introducing myself or stating the car that I owned each time I called. To speak to someone on three different occasions, know their name and what car they own and still claim to be confused when trying to get them to pay for a nonsense part is VERY confused and perhaps requires a visit to the neurologist!!!

They did the job that I needed done, but they targeted me because I can only assume that my lack of knowledge on cars could suggest I was an easy target. I am student, my annual income is £8k and the stress that this supposed issue caused me was unreal. Thankfully I have knowledgeable, trustworthy people I can call to verify claims such as these. I have no doubt that had I said do it and paid for it that they would have taken my money regardless. My concern, however is, for the next vulnerable individual who does not have anyone they can call to ask, and so mindlessly pays for these ridiculous charges. A quality mechanic is one who gets the job done and one who you should be able to trust with something that your livelihood so depends on. They did the job, but trust is non-existent. A good communicating mechanic is one who keeps you updated (admittedly, he did after my mother phoned and caught him off guard) but also one who does not lie (basic rule of communication skills there).

COWBOYS!
If you need the job done, this company is fine - if you think you might be taken in by lies, avoid like the plague! Read more

Great friendly guys and very happy with the work! I definitely recommend to anyone!

Assessment very good - isolated to an electrical issue - this was completed Friday evening - but I am still waiting on potential cost options to fix - replace or fix the CPU ?

Did a good job couldn't be happier with the work done also picked car early and returned early

KJ were very helpful and informative. They went the extra mile to keep me in the loop and fixed my car in a timely and economical manner.