A R Autos , Hampshire | ClickMechanic

(128 ratings)
-
13 years professional experience
-
290 completed bookings
-
Active since August 2017
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- City & Guilds Level 1 Qualified
- Dealership trained master technician
- Dealer expert technician
A R Autos , Hampshire | ClickMechanic
Antony B
31st July 2018
Vauxhall Zafira Diagnostic Inspection
Replace coil pack and plugs
Overall
Quality
Punctuality
Communication
Anthony was very good explained what the problem was , went through each step and showed me the damaged part , very happy with the service I received today would recommend
19th July 2018
Mercedes-Benz CLA Fault was fixed without any parts needed
Overall
Quality
Punctuality
Communication
Antony was a absolutely brilliant. Very professional, great communication.
11th July 2018
Volkswagen Golf Alternator belt replacement
Overall
Quality
Punctuality
Communication
Anthony was absolutely fab, he explained the problem, sourced the part and fitted it in minutes. I rarely feel compelled to write reviews, but he deserves it. Polite, well mannered and efficent. Well done mate!
Reply from Antony:
Thank you gavin was a pleasure to meet you and I’m glad it could be resolved today and sourcing the part wasn’t too difficult
Many thanks
Antony
11th July 2018
Peugeot 206 Repairs were not required - No charge
Overall
Quality
Punctuality
Communication
Anthony was very professional and friendly. He kept in contact with me and explained everything very clearly. I would have no hesitation in recommending him to family or friends.
5th July 2018
SEAT Altea Check report and diagnose on Eml on found low boost fault p0299 advise vehicle has turbo/boost issue
Overall
Quality
Punctuality
Communication
Andrew was an amazing guy, took his time to explain everything in detail and was extremely professional.
101% satisfaction
27th June 2018
Vauxhall Insignia Car Overheating Inspection
Overall
Quality
Punctuality
Communication
Anthony was great. Gave me options on what the fault might be. Information on the diagnostic process. Feedback on the results in less that 2 hours from collecting the car. Fault fixed. Car returned in good condition shortly after. I would give 10 stars if I could.
21st June 2018
Vauxhall Corsa Attend to relay fault causing non start
Diagnose fault with fuel supply
Overall
Quality
Punctuality
Communication
I was very happy with the service they were very punctual & finished the job early I was originally quoted for a fuel pump but it turned out to be the fuel relay which was considerably cheaper. It was nice to see an honest friendly mechanic who won’t rip you off . Thank you Antony for such a brilliant service I will definitely use click mechanic again
21st June 2018
Vauxhall Astra GTC Front washer motor replacement
Overall
Quality
Punctuality
Communication
Very happy with the standard of the work performed and the level of customer service.
12th June 2018
MINI Mini Diagnostic check for non start of engine
Overall
Quality
Punctuality
Communication
He is friendly and helpful, but not enough knowledge to handle the problem. Not very happy with the outcome results.
Reply from Antony:
Hello Mr Wong
I feel a little hard done by your comments as your booking was innitially for a timing chain replacement due to non start and knowing these engines a timing chain issue will not cause non start
That is unless complete failure of the chain or components which a simple replacement as per your booking would not help so I made two visits to your premises to diagnose the issue and see what the root cause of the problem was
Upon diagnostics found the exhaust cam had failed requireing a strip down of the engine thus incurring more cost you informed me you could not cover therefore the job was charged at simply one hours diagnostics and oil that was used to top up the engine which is vastly less time than was spent on the car
So to receive a 1 star on quality is a little harsh I can understand that the issue was not resolved but it was quickly and accurately diagnosed and you were no t charged for a timing chain replacement that would not have fixed the car
Regards antony .
28th May 2018
Jeep Renegade Major Service
Overall
Quality
Punctuality
Communication
Anthony was great, professional and I would definitely use again. He was knowledgeable and was trained appropriately for my model of car
As a master technician - Trained in technical diagnostic equipment. And electrical diagnostics
Our aim is to give you the best service at the lowest price.
We offer a consultation and will go through with you what can be done on your vehicle. We will do our best to give you the lowest price and can go through your best options to suit your needs.
We are a dedicated team looking to help you!