Lee's Autos , Berkshire | ClickMechanic
(43 ratings)
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20 years professional experience
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98 completed bookings
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Active since February 2018
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- City and Guilds Level 3 In Automatic Transmission
- MOT Tester
- IMI Member
Lee's Autos , Berkshire | ClickMechanic
Lee R
31st January 2023
Ford Transit Diagnostic Inspection
Plug-in diagnostic inspection
Overall
Quality
Punctuality
Communication
AVOID I was charged almost double the advertised amount. Lee was aware the suspected problem was an egr valve fault therefore would need Pugin diagnosis to confim this although said he had come to do a manual diognosus .he then turned up and told me that wasn't included in the option I had chosen,although I showed him on site it cleanly stated it was in fact included.almost double the advertised amount was charged to my card
Blatant overcharging. AVOID
Reply from Lee:
He was informed of the extra charge which he agreed This customer was rude and abusive which will not be tolerated at all his job was cancelled as a result of his behaviour and that’s why he’s left this review.
23rd January 2023
Renault Laguna Lower wishbone replacement - front (passenger side)
Overall
Quality
Punctuality
Communication
Lee was fantastic. Work was carried out exactly as specified and to a high standard. I cannot recommend Lee highly enough. Thank you.
21st January 2023
Alfa Romeo Giulietta O/S/F driver door lock, catch and actuator mechanism
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Quality
Punctuality
Communication
Very friendly and explained everything in great detail. Delighted with the end result .
19th January 2023
Volvo V40 Brake fluid change
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Communication
Lee arrived on time and drained and replaced my Volvo's brake fluid in an efficient manner.
He took care in his work. Very pleased with Lee.
13th January 2023
Volkswagen Golf Wheel bearing replacement - front (passenger side)
Front pads and discs replacement
Central hub flange sleeve replacement
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Quality
Punctuality
Communication
Lee was prompt, kept me informed and more importantly sorted a long standing issue on the car that other mechanics haven’t been able to do before, poorly fitted wheel bearing which had caused some damage. He works methodically and shows you the issues as he finds them.
Great guy, will happily use him again.
7th December 2021
Vauxhall Zafira Tourer Timing belt replacement
Auxiliary drive belt replacement
Auxiliary drive belt idler/guide pulley replacement
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Quality
Punctuality
Communication
It all started off ok ,arrived a little while after he said he would, started the job and very quickly realised he had the wrong serpentine belt. Being a Sunday he had to shop around for a belt which then got him pretty enraged. I went outside to see him a while later and he was really angry at me for coming out to ask if he was ok. I've just had to get some work done at vauxhall and they said a cheaper dayco serpentine belt was used and that the tensioner pulley was not changed as per the clickmechanic quote but instead the idler pulley . Leading me to wonder if they say a cheaper serpentine belt was used and tensioner pulley wasn't charged then what quality water pump and cambelt was used since he refused to give me my old bits because he wanted to dispose of them. He actually shouted at me because i suppose the job wasn't as easy as he had wanted. He accepted the job on a Sunday then said i would never get a mechanic to come and do a job like that on a Sunday. Again not my fault because he accepted the job though clickmechanic not through me as i initially wanted it done on a Saturday. Read more
Reply from Lee:
This customer had fitted what he paid for and I showed him all the old parts he constantly come out and was harassing me about 5 times and he was rude to me when I explained to him I don’t like people watching over my shoulder.
24th November 2021
BMW 3 Series Car Won't Start Inspection
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Quality
Punctuality
Communication
Lee was on time and dealt with my car issue quickly and without any fuss. I wouldn’t hesitate to recommend Lee to anyone.
24th November 2021
Vauxhall Corsa Car Won't Start Inspection
Dry out combustion cambers Dry out spark plugs
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Quality
Punctuality
Communication
Lee was great, sorted the issue and also gave me some extra advice. Will definitely use again.
24th November 2021
Ford Focus Power steering pump replacement Drive belts replacement
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Punctuality
Communication
Originally booked a fault diagnostic visit with Lee who promptly found the fault to be a leaking power steering pump which was different to what i believed to be the problem. Arranged for a further visit to have a new pump fitted a week later. Lee was assigned the job but called on the arranged date to say that the part was due in first thing that morning but hadn't arrived and was expected an hour later. The delivery was delayed a further 2 hours ( not Lees fault } . When Lee finally arrived with the new pump he established that it was not the correct part for this model Ford Focus and would have to re-order and rearrange a further visit. This was a waste of time for both Lee and myself. Even though there was a week between Lees' diagnostic visit and the arranged fitting date my understanding was that the part could only be ordered on the previous day to the visit. A lot of frustration and wasted time could have been avoided if the part had been ordered at the time my booking was accepted by ClickMechanic. I rearranged a further visit with Lee who sourced the correct part which was promptly fitted to my satisfaction. Read more
5th November 2021
Volvo XC60 Battery Drain Investigation
Plug-in diagnostic inspection
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Quality
Punctuality
Communication
Lee arrived, phoned me when running late, did the diagnostic as booked, no problems.