O S Motors , West Midlands | ClickMechanic

(372 ratings)
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14 years professional experience
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1156 completed bookings
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Active since September 2018
Qualifications
- City & Guilds Level 3 Qualified
O S Motors , West Midlands | ClickMechanic
Omar S
11th August 2020
Jaguar I-PACE Premium Pre-purchase Inspection
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Quality
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Communication
We booked a pre purchase inspection, and Omar was our mechanic - he was excellent in all aspects. Very prompt confirmation of booking time, great communication both before and after the inspection, punctual and thorough. Cannot recommend highly enough!
Reply from Omar:
Thank you Lisa for those reassuring words. Always nice to know you're doing a good job! Hope you enjoy the spaceship! ๐
Kindest regards
9th August 2020
Vauxhall Corsa Headlamp bulb replacement - one
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Quality
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Omar was superb! Really professional and friendly. Made the whole process extremely easy. Will definitely be recommending your service to others. Thanks click and thank you Omar!
Reply from Omar:
Thank you Alice ๐. Always pleased to know my clients feel confident in my services! Wish you all the best!
Many regards
7th August 2020
Ford Transit Premium Pre-purchase Inspection
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Communication
The service offered by Omar was great to say the Very least. Upon initial booking Omar provided clear communication and confirmed all details with me over the phone.
He was very professional, pleasant and clam to speak with; and receiving the call was nice as it offered a personal touch.
During the call Omar was very reassuring, advising me that when he carries out inspections, he does so with the mind set as if he would be purchasing the vehicle himself, which provided me added confidence.
Upon completion of the inspection and Omarโs test drive, he called me to run through his findings.
I am very happy indeed with the everything Omar has helped me with and I happily recommend Omar.
Iโll certainly call upon his services again in the future when needed.
Thanks Omar for all your help....really appreciate it - cracking 5* service....10/10 all the way.
Read more
Reply from Omar:
Really appreciate the brilliant review Edward! Really makes my job worthwhile. Customer satisfaction is always my number one target and it's reassuring to know that the hard work pays off. I wish you many many years of happy motoring and all the success for the future!
All the best pal ๐
6th August 2020
BMW X5 Premium Pre-purchase Inspection
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Seemed friendly. Called me before heading over to the dealership to introduce themselves, which was a nice touch. Was happy with the inspection, expect the mechanic had an issue with the dealer and was denied a test driver. Instead of calling me whilst he was at the dealership, he called me after the inspection to let me know he was unable to test drive the car. Since I was paying quite a lot of money for the pre-inspection report, I would have liked to have been called whilst you were at the dealership so I could have resolve the issues with with regards to the test drive.
Reply from Omar:
Hi Amit. Thank you for your feedback but unfortunately I would have to disagree with you on the points you have made.
I carried out the inspection to the best of my ability and called you before and after the process. You even stated that you were happy with the inspection.
It is not my duty to make sure the vehicle is available for a road test but even then I asked the seller whether I could test drive the car. The seller then stated that I should proceed with the inspection and he will see about the road test at the end. He then told me at the end that it would be too much hassle as it was backed up behind a few cars and that you were aware of the situation.
I called you straight after the inspection and explained the situation to you. You seemed very happy with my inspection and we even had a good rapport and now, nearly a month later, you decided to write this review??
I get really distressed when any of my clients aren't happy but I feel that there was nothing more I could have done in this situation.
If you look back at my feedback you will see how much I try to satisfy my clients and how they feel about me. It's always my aim to provide the best service possible.
Kindest regards
Read more
3rd August 2020
Fiat 500 Standard Pre-purchase Inspection
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Omar was really helpful and friendly, I live 200 miles away so he checked the car over for me and found things I wouldn't have known about even if I'd seen the car myself. Thank you for preventing me from making what could have been a very expensive mistake!
Reply from Omar:
You're more than welcome Mandy and I'm absolutely sure that the perfect car is out there for you. Keep your eyes peeled!
Best regards
2nd August 2020
Ford Transit Premium Pre-purchase Inspection
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Omar was excellent and inspected a van before I drove a considerable distance to collect it. He called me after the inspection and put my mind immediately at rest. He sent over the inspection report in a timely manner. Would definitely recommend.
Reply from Omar:
Thank you for the positive feedback Matthew. Always good to have a success story! Wish you many years of happy motoring!
All the best ๐
1st August 2020
Vauxhall Insignia Premium Pre-purchase Inspection
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omar was outstanding, honest and very thorough. saved me 3k. very happy. great feedback, found loads that the seller didnt disclose
Reply from Omar:
Thank you Steven! It was an absolute pleasure to be of service. Wishing you all the best ๐
Kindest regards
30th July 2020
Mercedes-Benz Viano Premium Pre-purchase Inspection
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Extremely happy with the service from Omar. Extremely professional, communicated very clearly and was punctual. Omarโs expertise has saved me a 6hour round trip which would have been a complete waste of time. I wonโt hesitate to use again.
Reply from Omar:
Really happy you had a positive experience Gareth! Unfortunately it isn't always the news we want to hear but a really valuable service in the long run. Glad you booked an inspection ๐
All the best!
27th July 2020
Volkswagen Tiguan Premium Pre-purchase Inspection
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Communication
Very speedy response from Omar to inspection request and thorough and knowledgeable assessment. Identified/confirmed need for pad and disc replacement and query re rear wiper motor which would have cost many times more than inspection!
Reply from Omar:
Thank you for the kind review Charles. I really appreciate all the positive feedback I receive. I'm glad I was able help. Wishing you all the best.
Kind regards
25th July 2020
Vauxhall Corsa Headlamp bulb replacement - one
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Quality
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Communication
Omar was fantastic! Phoned me not long after I made the booking. Great knowledge and very reassuring. A pleasure to deal with. Thank you!
Reply from Omar:
Thank you Tony for the positive review. I'm glad you're happy with the service. Best of luck for the future!ย
Many regards