Sincere, honest, easy to talk to, gave me reliable advice on my options, explained in simple terms, what needed doing. Really impressed. Helped me to make a decision on the car after weeks of uncertainty. Thanks Kalim.

Kalim is a pleasant person who is enthusiastic about his work. BUt here are the facts:
1 - I arranged for the car to be available for 2 days, but this ended up being 4 days.
2 - During this time I struggled to get feedback on progress , issues etc.
3 - Kalim told me the cost was £450 - which I was a little shocked to hear; yet you have charged me £485. Why?
4 - The original problem persists. The low coolant indicator came on the following day. I have topped the reservoir up again but did not expect to observe the same symptoms.
5 - If the problem has not been resolved it means one of the following is true:-
* the replacement pipes have either been fitted incorrectly, or did not require replacement at all - so an unnecessary expense to me
* the water pump has not been resealed
* the water pump has been reassembled incorrectly

WHichever is the reason, the fact remains that I have just spent a reasonable amount of money for no result at all. The only people to gain from this is your company.
This is not what I would describe as a good service, because I seem to be in exactly the same position before I enlisted your help.
I would be interested to receive your response - but what I need is a solution not another problem to deal with. Read more

Excellent service from start to finish

very very proffessional service man

OK

Very knowledgeable - I believe he can resolve the issue next week. Peter Lawrence.

I had an engineer called Kalim. He was fantastic and a real asset to your company. He found it hard to source the part needed but kept in contact with me the whole time and completed the job the following day. Would 100% use the service again and would also recommend.

Very courteous with good communication. Would definitely use again

Helpful and pleasant mechanic.

Very pleased with the mechanic; an excellent service.