Yes he’s friendly and informative
He definitely knows what he’s doing
And am happy with the job

Marcel was excellent, diagnosed the problem and found a solution by working the problem. Great service and I'm back on the road in 2 hours, thank you JNC

Brilliant. Nice man, knew his stuff, came with the right parts, great job....
Brilliant. Nice man, knew his stuff, came with the right parts, great job....

The mechanic arrived well within the time window, was friendly, knowledgeable and the work was completed within an hour of arrival.
Very happy and would recommend to anyone.

Unfortunately this was not my best experience of Click Mechanic, a service that i have used for most of my car servicing and repairs for the last 3 years. I posted the job (to repair a passenger door electric window that wouldn't close) on Sunday evening and JNC took on the job saying they could do the work on the following Tuesday, which was good as the weather was forecast to be dry until the Wednesday. On Tuesday however i was informed that they couldn't get the parts until Wednesday. On Wednesday i was told the part had arrived and they would be fixing it that afternoon. The afternoon came and went and there was no answer from JNC's phone number. I raised the issue with Click Mechanic and JNC responded saying that the wrong part had been delivered. Wednesday night and Thursday it was windy and rainy so the passenger side interior of the car got quite wet. Jamie from JNC eventually arrived at around 4pm on Thursday. In fairness Jamie was apologetic and carried out the work very quickly and efficiently, it was just a shame that it was 3 days later than originally offered and i would not have given them the job if they had told me they would not be able to do it until the Thursday. Read more

The pre-purchase inspection report was excellent and the discussion with the engineer was really helpful. However, I am a bit perplexed by the fact that the exterior pics showed signs of scuffs and damage but the report was marked as 'excellent' and 'condition like new'. Not sure how that is possible when there are signs of damage.

The mechanic was very good at communicating what he was going to do, performing the service and furnishing advice should the problem arise again,

Mechanic was everything I could want, turned up on time, identified the problem and resolved everything, within the estimated time frame. I wouldn’t hesitate to recommend this service, and would use it again for sure.

Absolutely amazing service. A real pleasure to deal with. Highly recommended 👌

Jamie turned up late but that was due to him being late on another job not his fault
Jamie was very knowledgable he got straight to it and explained what may be wrong with my car he was very friendly and professional at the same time would recommend him anytime