Westbourne Motors , Hampshire | ClickMechanic

(233 ratings)
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53 years professional experience
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824 completed bookings
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Active since March 2020
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 4 Accredited
Westbourne Motors , Hampshire | ClickMechanic
Westbourne M
21st August 2021
Honda Civic Battery replacement (vehicles without stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication
Lew..S.L. was a very good example of what a motor mechanic should be: polite, patient and persistent.
I will be requiring a further attendance of a mechanic to the same car in connection with a problem
(unconnected with this assignment) that can now be undertaken following this attendance by
Westbourne Motor Services. Thank you.
13th August 2021
Ford Grand C-MAX Battery replacement (vehicles without stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication
Absolutely excellent service. I will definitely use click mechanic again. So easy to organise and polite, professional mechanic fixed the problem. Good value too.
29th July 2021
Jaguar XF Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Dan was excellent , very polite and really helpful , all round great service
20th July 2021
Citroen C1 Clutch replacement (semi-automatic)
Overall
Quality
Punctuality
Communication
Very good. Collected the car on a lorry and returned it with a fixed clutch
16th July 2021
Audi A3 Brake caliper replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
Car was left in a DANGEROUS condition with brake fluid leaking from the caliper. It had clearly not been tested, either on the drive or a test drive and I feel fortunate I made it home safely in the car. Whilst the mechanic did return and stopped the leak, the pedal still seems to sink so I have it booked in to an alternative garage to check it over.
16th July 2021
Fiat Punto Alternator replacement
Overall
Quality
Punctuality
Communication
3 hours late.
I was called 5 minutes before the end of the booking window to be told it would be another hour before the mechanic could get to me.
An hour later, I had another call to say it would be another hour.
An hour later a mechanic phoned to say he was on the way, but would be another hour.
I don't have an issue with the mechanic, he was stitched up by Westbourne's despatch, and their lack of ability to sort out an alternative solution.
12th July 2021
Volkswagen Polo Starter motor replacement
Overall
Quality
Punctuality
Communication
Very friendly man and told me exactly what work he carried out
Was happy with the work he carried out.
7th July 2021
Nissan Qashqai Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Arrived early, completed the job in really good time. Friendly and gave some useful advice. Didn't try and sell anything or add jobs, made me aware of things I might want to get done but in no way a sales pitch. Would definitely use again. Thank you.
18th June 2021
Renault Clio Battery replacement (vehicles without stop/start system)
Check Charging system
Vehicle Health Check
Overall
Quality
Punctuality
Communication
A terrific mechanic, very knowledgable, professional, punctual and courteous, could not fault him.
4th June 2021
Citroen C1 Vehicle Health Check
Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Very pleased with work done.
Friendly.
Sorted problem to my satisfaction
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