Hamilton Automotive Ltd , Suffolk | ClickMechanic
(15 ratings)
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17 years professional experience
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59 completed bookings
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Active since April 2020
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Hybrid level 1 IMI award
Hamilton Automotive Ltd , Suffolk | ClickMechanic
Liam Philip H
27th November 2023
Saab 9-3 Full Service
Overall
Quality
Punctuality
Communication
So Liam was OK.. but I did pay full service and the car lamps were not repaired I see the lamps was included so need pay now extra money for fix that ok no problem that was my mistake because trust click mechanic 1000% never call u again
Reply from Liam Philip:
Good morning Dimitrios, this a review primarily for Liam, so we appreciate you saying that he was ok and that his communication was good.
We are very sorry to hear that you were not satisfied with the service, however the full service was carried out as per the booking you made. The full service includes checking the lights, which were checked and faults noted as per the service checklist, but unfortunately, as we explained it doesn’t include replacing them or any other repairs then the service itself.
Extra repairs would need to be added and charged for separately.
We did carry out the Full service as per the service schedule and checklist that was what was booked and paid for in full.
Again we are incredibly sorry for any misunderstanding, we only carry out what has been booked, unless we have complete authority and also the extra time available within our booking for any extra repairs.
Thank you for your feedback.
Read more
26th September 2023
Jaguar XJ Series Brake pads replacement - front (all)
Rear Pads inspected
Overall
Quality
Punctuality
Communication
Mechanic was punctual, polite and friendly. Very happy with the work carried out and would happily use him again.
21st January 2023
Renault Modus Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Liam was on the time arranged and very thorough on checking my car and giving me a run down on repairs to be done and price.
29th December 2022
Nissan Micra Suspension Noise Inspection
Overall
Quality
Punctuality
Communication
Liam was amazing-really knowledgeable and identified the problem straight away.
Amazing service, have already recommended to work,friends and family!
Reply from Liam Philip:
Thank you for your kind review, I’m very happy to have been of assistance, and a huge thank you for any recommendations.
29th December 2022
Volvo XC60 Battery replacement (vehicles without stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication
Liam arrived on time ,professional and efficient.Gave sound advice after replacing the battery.Highly reccomend
Reply from Liam Philip:
Thank you for your kind review, I’m very happy to have been able to help.
25th September 2022
Land Rover Freelander 2 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Liam was very informative and gave options for the repair and garages that could do the job.
1st August 2022
Audi TT Coupe Replace front discs and pads, including remove and clean calliper sliders as sticking, and clean wheels spacers of corrosion due to not seating correctly
Overall
Quality
Punctuality
Communication
Very good work and helpful with sorting other minor fixes. Friendly and informative
29th July 2022
Fiat 500 Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Liam was very Friendly and Helpful
He advised me that it was probably my Battery at Fault
I fitted anew one the next day and she fired straight up
8th July 2022
Vauxhall Astra Ignition coil replacement
Spark plugs replacement
Overall
Quality
Punctuality
Communication
Liam had great communication and was on time. He diagnosed the issue and fixed straight away. He also recommended other things I could do to help in the future. Came next day and a great price! Couldn’t be more pleased!
27th April 2022
Ford Kuga Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Liam was a top man. He was friendly and an all round good bloke. I would recommend him to anyone.
We cater for all makes and models of car and light commercial vehicle.
However we are specialists in the following brands - BMW, MINI, FORD and Vauxhall car and light commercial specialists, as well as Mercedes and Iveco Vans specialists.
Our mechanics have a range of main dealer experience.
We have qualified MOT testers and hybrid and electric vehicle mechanics.
We have a wide range of fleet management experience and have a wealth of mobile mechanic expertise so you can be sure your vehicle is in safe hands with us! .