Catlin Motor Services , Buckinghamshire | ClickMechanic

(135 ratings)
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19 years professional experience
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333 completed bookings
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Active since June 2020
Qualifications
- City & Guilds Level 2 Qualified
Catlin Motor Services , Buckinghamshire | ClickMechanic
Carl C
1st August 2020
BMW 1 Series Spark plugs replacement
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the mechanic arrived on the Wednesday to replace the spark plugs on my car, after spending a few minutes looking at the car he didn't have the tools to fix the issue. He returned the following day and "replaced" the spark plugs with new versions. following this my car was still misfiring so after taking it to a mechanic at a garage they said that the spark plugs hadn't been changed and were merely just cleaned. After they changed them for half the fee the car has been driving perfectly without fault. would not recommend and I'm going to inquire into getting a full refund.
Reply from Carl:
Customer is correct in the tool.i had did not fit ,so I went brought a new one and returned first thing the next morning and replaced the spark plugs , customer said car seemed to be running better and I said any further issues please let me know I havnt heard from the customer so pressured all ok till this review came in ,have spoken to the customer and said I'm happy to send a copy of the invoice for the purchase of the spark plugs as proof I brought new ones would never just clean spark plugs if asked to fit new ones as it's false economy as you have to remove them regardless ,also explained that if there was a problem with a new part I fitted would replace under warranty ,but hadn't been told there was still an issue thanks Carl .
31st July 2020
Nissan X-Trail Car Won't Start Inspection
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carl wasexellent.he called several times to confirm matters and gave me a full run down,very helpful
29th July 2020
Fiat 500 Door handle replacement- outer passnger side
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Carl arrived on time and did the work efficiently, great service and really pleased with the work.
29th July 2020
Austin Mini Premium Pre-purchase Inspection
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Carl was great. Explained the results of the inspection well and went through the report that was produced. Gave good honest advice on the things that could possibly be an issue.
All in all money well spent as I could not travel to view the car myself.
27th July 2020
Fiat Ducato Premium Pre-purchase Inspection
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Carl's knowledge and professionalism saved me a lot of money by helping me avoid a bad purchase. I'll certainly use Carl before my next purchase.
25th July 2020
Vauxhall Corsa Spark plugs replacement
Ignition coil replacement
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Carl answered all my questions about the parts, was very professional, and performed a swift repair.
25th July 2020
BMW X3 Coolant expansion tank replacement
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Carl was very excellent and was on time too, i recommend him for any job, he was friendly and done a perfect job on my car in a matter of less than an hour.
24th July 2020
Alfa Romeo MiTo Plug-in Diagnostic Inspection
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Very friendly and punctual.
Good communication and was able to clearly demonstrate the results of the electronic and mechanical diagnostic test I requested.
Talked me through the results and demonstrated potential issues with the cars spark plugs.
Overall very happy with the service I received. It was very convenient to be able to get this done at home. Would recommend.
23rd July 2020
Mercedes-Benz C-Class Car Won't Start Inspection
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Carl is very helpful did the needful came on time and was very knowledgeable
23rd July 2020
Audi A4 Avant Diagnostic Inspection
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Quick efficient and communicated exactly what the issue was. Thank you. Would recommend.
We strive on delivering a professional, honest and reliable service to all customers.
Services including (but not limited to:)
◦Servicing
◦Diagnostics
◦All types of mechanical repair
◦Engine re-builds
◦Engine conversions
◦Performance tuning
We also carry out some Bodyshop repairs and paint this is subject to an inspection on work to be carried out, but please ask as we always try to accommodate customer requirements
Many thanks Carl