T-S-PERFORMANCEUK , West Midlands | ClickMechanic

(119 ratings)
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24 years professional experience
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230 completed bookings
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Active since August 2020
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- various main dealer courses Nissan basic electrics and advanced electrics courses... petrol engine management course...diesel engine management course...Bmw main dealer stt4 service technician training course .. edt electrical diagnostic training course
- Basic and advanced ecu remapping course
T-S-PERFORMANCEUK , West Midlands | ClickMechanic
Thomas S
7th December 2021
Nissan Juke Timing belt replacement
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Tom Sumner was very friendly, he phoned to inform me he would be at my home for the time as agreed and he was.
he done the work on my driveway, he said it would take him 2 and half hours and it did.
29th November 2021
Skoda Karoq Full Service
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Friendly and honest. Did a full service in cold weather. Great service. Would highly recommend Tom.
22nd November 2021
Nissan Juke Timing belt replacement
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My wife dealt with him but said he was friendly and courteous. Not driven the car again yet but no problems with any Clickmechanic services so far.
18th November 2021
Toyota Yaris Brake discs and pads replacement - front (both)
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Thomas did the job no fuss and plavar. Very courteous, well mannered chap. Thank you.
15th November 2021
Peugeot 207 Timing belt replacement
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Fab job! Professional and convenient. Recommended aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
12th November 2021
Vauxhall Insignia Sports Tourer Brake pads replacement - front (all)
Brake discs and pads replacement - rear (both)
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Tom was great. Explained all that he had done, showed me the parts and why they were changed, would definitely recommend
11th November 2021
Audi A6 Saloon Brake discs and pads replacement - rear (both)
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Mechanic was great. He went beyond of what was asked. I would have given him a tip if I had some cash lying around!
10th November 2021
Volkswagen Golf Major Service
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Service received by Tom was outstanding, had a call to advise on his ETA, completed the major service and kept me updated and gave a full explanation once completed of all the works done to my golf. Highly recommended due to professional service given.
6th November 2021
Mercedes-Benz A-Class Rear brake pads OK. Carry out full brake inspection. Found front brake pads worn down to 2mm front brake discs badly lipped and worn down to 23mm advise front discs and pads replaced
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Thomas charged me £68 without fixing anything, because he came for fixing the rear brake pads but he found the front pads needs replacement not the rear ones, so he made brakes check only & said will make another appointment to do the job, when I filled my bank card details on the website it stated (( YOU WILL NOT BE CHARGED UNTILL THE WORK IS COMPLETED)) , tried to contact the mechanic(Thomas), but no hope, very disappointed, NEVER PUT YOUR BANK CARD DETAIL WHEN YOU ARE ASKED, BE CAREFUL.
Reply from Thomas:
With all due respect I was booked to carry out a specific job to replace rear brake pads. After putting the vehicle into rear brake pad fitting mode and jacking the rear of the car and then removing the rear wheel I found the rear brake pads did not require replacing and had around 6mm remaining. I then made you aware of this issue and you said there was a brake warning on the dashboard. I asked you if you would like me to carry out a full brake inspection and that I would be charging for this and a call out fee to cover my time. You agreed to this so I continued to carry out a full brake inspection and found the front brake pads worn down to 2mm. I also found the front brake discs were badly lipped I measured the front brake discs with a micrometer ( pictures taken and uploaded to the app ) and measured at 22.5mm the minimum limit for the brake discs are 22mm so I advised that they are replaced with the the brake pads . I then made you aware of this and explained that I had only come out to the job with rear brake pads and would need to rebook to carry out the work required as I had other work booked that day and would have to order ther correct parts and collect them from the parts suppliers.I then explained I would send a quote through the click mechanic app with the invoice for the work.. I'm very sorry you are unhappy with being charged for my time but you was made aware of the charge before I carried out the brake check Read more
26th October 2021
Ford Focus Timing belt replacement
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Did a good job of changing the timing belt on my ford focus. Thanks will use again