ICH Auto Services Ltd , West Midlands | ClickMechanic

Book Darren

(315 ratings)

  • 22 years professional experience

  • 824 completed bookings

  • Active since September 2020

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • Level 3 Imi Award Automotive Refrigerant Handling.
  • IMI Member
  • Level 2 Imi Qualification In Hybrid And Electric Vehicle Servicing And Maintanence
  • Active qualified MOT tester of 12 years.

ICH Auto Services Ltd , West Midlands | ClickMechanic

Darren B
Hi, my name is Darren Branch. I have been working on cars most of my life, with 21 years worth of PROFESSIONAL experience. I have long realised that it is not the actual garage that you should be putting your TRUST into. That is where I come in, I DO CARE about YOU and I DO CARE in what I do which sets me apart from the rest along with my EXTENSIVE KNOWLEDGE and PASSION for my job. My work represents ME and MY business which makes it QUALITY work EVERYTIME.
Arran
5th March 2025
Volkswagen Transporter Timing belt replacement
Full Service
Overall
Quality
Punctuality
Communication

I tried to book in a cam belt change and service with several garages with no luck. Click mechanic booked in 10 minutes. Darren was brilliant calling the night before to confirm details then on the day started the moment he arrived. It took him the time allocated and he kept us updated with his eta. Happy to book again

Gethin
1st March 2025
Nissan Juke Lower ball joint replacement - front (driver side)
Brake pipe replacement - rear (passenger side)
Brake pipe replacement - rear (driver side)
Overall
Quality
Punctuality
Communication

Communicated well and worked around our needs.
Did a quick job while maintaining quality work.

Paul
23rd February 2025
Mercedes-Benz S-Class Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Hired Darren to conduct a pre-purchase inspection, which the report indicated was done very thoroughly.
I spoke to him prior the inspection to for my own piece of mind, as I've never used this type of service before. He reassured me on what would be done and also was happy to look at specific items which I requested for this vehicle.
Post inspection, communication was excellent, via phone and messaging - Darren was happy to receive my phone calls and answer questions arising from the inspection, even on a Saturday!

Reply from Darren:

Hi mate, thanks for review, I always rate things as good as to me excellent would be brand new. So if I rate something good it means it's in top condition but not brand new, I hope that makes sense.

Steven
2nd February 2025
Volkswagen Touran Timing belt replacement
Overall
Quality
Punctuality
Communication

Fantastic work really nice chap knows his stuff.. very happy with the work carried out highly recommended

Shaun
1st February 2025
Ford Kuga Timing belt replacement
Overall
Quality
Punctuality
Communication

Darren was very friendly and knowledgeable he came on time great bloke would highly recommend. I will be useing him again

Diane
31st January 2025
Skoda Karoq Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

First time using your service - Darren Arrived as per the 2 hour request and was very professional,polite and replaced the brake pads in good time

He has done great job Thanks

Ian
21st January 2025
Honda CR-V Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication

Darren was really good and knowledgeable about the issue solved the problem well

Kelly
16th January 2025
BMW 1 Series Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

I couldn’t recommend this service enough ! I was worried at first to trust it but within minutes I had a mechanic booked. Darren provided an excellent service - he called me personally to check the issue and provided an eta which was literally less than 24 hours. He arrived within the time frame and provided an excellent service. Thanks Darren for your help getting me back on the road !

Clive
10th January 2025
Volvo V60 Timing belt replacement
Brake discs and pads replacement - rear (both)
MOT with collection & delivery
Full Service
Alternator belt replacement
Overall
Quality
Punctuality
Communication

Darren was great all work done as planned kept me up to date.
Very happy with the whole process
5 stars
Clive

Sally
8th January 2025
Vauxhall Zafira Clutch replacement
Overall
Quality
Punctuality
Communication

I would definitely recommend Darren and will be using him again. I've never used click mechanic before so was a bit dubious at first but Darren arrived on time and sorted our clutch replacement no problem. We got quoted over Double the price at other places so are very pleased with the service and price.