Gerec Ltd , Somerset | ClickMechanic

(31 ratings)
-
20 years professional experience
-
100 completed bookings
-
Active since November 2020
Qualifications
- NVQ Level 3 Qualified
Gerec Ltd , Somerset | ClickMechanic
Gerec L
10th March 2021
Mitsubishi L200 Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Gerec did a fantastic job of my pre-purchase inspection and were very helpful despite the dealership that I was purchasing the truck from not having the vehicle available when they had stated. Great service and would highly recommend them.
10th March 2021
Peugeot 5008 Flywheel replacement
Overall
Quality
Punctuality
Communication
My first thoughts of Gerec was off putting as a arrangement for Sunday 7th to fix car, to be told that it could not be done that day as they do not have any staff o Sundays. So I had to rearrange for Monday.
Gerec arrived o time on the Monday and returned the car at the end of day. "Fixed". Unfortunately the following day the car had new problems to the clutch, it was slipping and smelt of burning oil.
I rang Gere and explained the issue, tk my surprise they were with me within 40 minutes collected the car and returned it at end of day explaining there suppliers sent a faulty part.
It has now been completed and I believe it to be good.
The Mechanic was very polite and friendly.
In my opinion Gerec has a very good customer service to take care to put good immediately. Overall I am pleased with the work carried out
Read more
5th March 2021
Audi A5 Crankshaft pulley replacement
Overall
Quality
Punctuality
Communication
Very easy to talk to on the phone. Explained my problem and was keen to help.
2nd March 2021
Vauxhall Astra Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The young chap that came was very professional and polite.
He was thorough and explained exactly what was wrong and we were very happy with everything he did. Thank you to hm.
19th February 2021
Mercedes-Benz SLK Interim Service
Overall
Quality
Punctuality
Communication
First use this service I was very pleased with it although it’s a little bit confusing I know no better and will be using this service again many thanks
17th February 2021
Nissan Almera Attend car supply and fit ignition coil pack
Overall
Quality
Punctuality
Communication
Really happy with the service provided will definitely be using them again
13th February 2021
Nissan Almera Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Yes happy with the service provided very efficient and explained the problem and how to resolve it
10th February 2021
Skoda Yeti Ignition coil replacement
Overall
Quality
Punctuality
Communication
Ashley was pleasant, polite, and professional. He was helpful and informative, did a good job.
thanks
Reply from Gerec:
Thank you for your lovely feedback. We will pass this on to Ashley.
4th February 2021
Skoda Octavia Clutch replacement
Overall
Quality
Punctuality
Communication
picked car up tuesday evening had to phone them wed evening to find out what was happening. told waiting for clutch to be delivered at 4pm. no communication from garage phoned thurs 3.30pm I was told waiting for driver to come back off b/down then would deliver car back to me. ARRIVED AROUND 6PM
3rd February 2021
Ford Fusion Coil spring (road spring) replacement - front (both)
Overall
Quality
Punctuality
Communication
The work carried out was great. The mechanic who collected the car was friendly and personable.
Reply from Gerec:
Many thanks for your feedback. We strive to complete all our jobs to as high as standard as we can.
We operate several recovery vehicles 24/7 collecting broken down vehicles or attending road traffic accidents across the South West.
Our trusted mechanics are here to help you offer knowledgeable advice and to help get your vehicle back on the road in a professional and speedy manner.