Greenlite Automotive , East Wales | ClickMechanic

(217 ratings)
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25 years professional experience
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892 completed bookings
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Active since January 2021
Qualifications
- City & Guilds Level 3 Qualified
- The good garage scheme
- RAC Approved Garage Member
- Autofirst Network Member
- IMI Member
Greenlite Automotive , East Wales | ClickMechanic
Sean D
14th August 2023
Land Rover Discovery MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Sean was terrific, he did an excellent job on the MOT! Knowledgeable and very helpful.
Reply from Sean:
Hi Jonathan it was a pleasure having your car in for mot we are glad you were happy with our service we provided for you
Stay safe greenlite automotive
11th August 2023
Mercedes-Benz A-Class Brake discs and pads replacement - rear (both)
Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Sean was lovely. Arrived on time and whilst my partner and I were working, completed the job within 2 hours. Thank you for your hard work I know the back break discs were the one of the hardest to remove!! Thanks for recommending re-torque of the wheels after 50 miles. 100% recommend will be using again! Cheers Sean!
Reply from Sean:
Hi Catherine it was indeed a job and a half to do as everything just wouldn't come apart but we got there in the end we are glad you are happy with what we had done for you and we hope you can enjoy your car again
Your review is faultless and that goes very far for us for our future customers
Thanks once again
Stay safe greenlite automotive
8th August 2023
BMW 1 Series Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Sean was great, called me quickly after visiting the vehicle. He was friendly, knowledgeable and helped me make a quick decision on a car purchase.
Reply from Sean:
Hi Sam we're glad you purchased the car it was a decent car in all fairness were happy that you enjoyed the experience with us and your review is very much appreciated
Stay safe greenlite automotive
7th August 2023
Hyundai Tucson Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Sean was professional, really friendly and helpful, fantastic job! Having the work done at home was so much quicker than taking it to the garage and I got an appointment much faster too, thanks click mechanic.
Reply from Sean:
Hi annmarie it was a pleasure to work on your vehicle and we are so happy that you enjoyed your experience with us today
Your review was amazing thank you
Stay safe greenlite automotive
7th August 2023
Vauxhall Astra Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Friendly. Professional. Quick. Happy with work done. Arrived on time. Cugifigjvjcjcjvncjcncjcncj
Reply from Sean:
Hi thanks for your quick and kind honest review it goes very far for our future customers we appreciate every review left for us
Stay safe greenlite automotive
5th August 2023
Ford Focus MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Sian was excellent, very punctual and friendly. Will definitely use again.
Reply from Sean:
Hi Rachel thanks for your kind and honest review it really does help us improve our service to future customers we are glad you were happy
Stay safe greenlite automotive
27th July 2023
Volkswagen Transporter Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Made quick work of a not so simple job. Dealt with ceased
Callipers and pins without complaint, friendly and informed.
He’s the mechanic you wish owned the local garage!
Top bloke
Reply from Sean:
Kelvin what can I say top bloke with a top van
Thanks for your kind and honest review it goes so far as that's what people look for without meeting us
It's people like you we depend on and we like to work for even in the situation we were in today you were patient and understanding thank you
Stay safe
The greenlite team
27th July 2023
Volkswagen Scirocco Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Sean was great. Inspected the car really well and was super helpful over the phone and gave me some great advice. Would definitely use again and highly recommend.
Reply from Sean:
Hi Harry although I didn't meet you it was nice to.deal with you
Your honest and kind review means the world to us and it really does go along way thanks for using our services and we hope the car serves you well
Stay safe
The greenlite team
26th July 2023
Mercedes-Benz C-Class Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Am not happy with the work.
Is just like throwing money into the bin .
First he was supposed to diagnose the car for a fault, he came and did nothing and assumed a fault .
Gave me a price to fix it.
He came to fix the fault , he now diagnose what he should have done the first time , now he collected money for fault he could not still fix.
Am really terrified because I was there and I don’t think he is knowledgeable enough.
Reply from Sean:
Hi ambrose we are very sorry you were not happy with the service provided this time by ourselves
The mechanic that attended your vehicle should of had all the diagnosis equipment he needed to carry out yhe job in hand but please understand that the job you had booked was only an inspection and not to be fixed on the day
I tried to offer extra help to you but you were not willing to accept it instead you were being very intimidating with your friends making my member of staff feel very vulnerable at the time he was at your property this is why he was constantly on the phone to me so I could make sure he was ok
But please don't think I'm having ago at you I'm not and everybody is entitled to an opinion I had dealt with you on the phone myself and you were not very pleasant to me either so I'm very sorry for your experience but it was not our lack of knowledge it was you expecting your car fixed for £7.
1.00 when parts alone were over £200.00
We hope you have a nice day
Please stay safe
Greenlite team
Read more
24th July 2023
Renault Scenic Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Sean was great, friendly, informative of everything, explained everything to me really pleased that he gave us a honest review of what was wrong and how much it would cost to repair
Reply from Sean:
Hi Tracey it was great to meet you today I'm so sorry to have given your car the kiss of death but facts are right in front of us
I hope you have luck in finding another car soon and thanks for your kind honest review it goes along way
Stay safe
Greenlite team