The Garage Group , Essex | ClickMechanic

(52 ratings)
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40 years professional experience
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150 completed bookings
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Active since November 2021
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Time Served
The Garage Group , Essex | ClickMechanic
Alex S
29th March 2022
Renault Megane Timing belt replacement
Overall
Quality
Punctuality
Communication
I am over the moon, my car was collected promptly and I was kept up to speed as to what was happening. Then when my car was finished they spoke to me and asked how I wanted to car parked after delivery.
Top notch
25th March 2022
Ford Transit Custom Clutch replacement
Overall
Quality
Punctuality
Communication
They were very friendly and helpful, they collected the van on time and had it fixed the same day collected and dropped it off , we only booked the day before and the van was collected fixed and ready the next day by 4pm . We were also low on fuel so they put a bit in for us , all round good service , communication and friendliness will definitely use again
16th March 2022
Fiat 500 Clutch replacement
Overall
Quality
Punctuality
Communication
Friendly guys Picked the car up,done the work required and dropped the car off. Everything is OK with me.
16th March 2022
Ford Focus Wheel bearing replacement - front (driver side)
Wheel bearing replacement - rear (passenger side)
Overall
Quality
Punctuality
Communication
Very pleased with the work carried out. I usually do my own mechanical work, but this job (wheel bearings) required additional tools I don't have to hand. Booking was incredibly fast and easy. I must admit I was a little apprehensive, but purely because of how easy it was, but was totally unfounded on my part. Great comms and I will be back. There are 4 cars in the family, so more work to come.
15th March 2022
Ford Focus Coil spring (road spring) replacement - front (both)
Overall
Quality
Punctuality
Communication
I would recommend this service and would use it again. Alex the mechanic was punctual and got my repair done quickly.
Excellent service from booking the repair through to completion with good communication throughout.
Reply from Alex:
glad to be of service and always great to receive positive feedback
14th March 2022
Peugeot Boxer Clutch replacement
Overall
Quality
Punctuality
Communication
Had a problem with the wrong part sent and another broken when they got it apart however repaired and returned following morning as stated. Would use again.
Reply from Alex:
THANKS FOR YOUR FEEDBACK
ALWAYS APPRECIATE POSITIVE COMMENTS
8th January 2022
Audi Q3 Front driveshaft CV joint gaiter replacement - outer left
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Work completed to a high standard, very honest and friendly. Will most likely use again.
Reply from Alex:
thanks for pos feedback
1st January 2022
Kia Rio Clutch replacement
Overall
Quality
Punctuality
Communication
Very happy with the work Alex had done would fully recommend him and his team. Very friendly guy. Good communication. Very Efficient and quick . Came on time to pick the car up to take to his garage he was going to repair my car outside the house but it was very wet I didn’t expect him to repair this at my home due to the weather conditions. Would fully recommend this garage . Thank you
Reply from Alex:
pleased to be a help thanks for your custom
28th December 2021
Citroen C1 Clutch replacement
Overall
Quality
Punctuality
Communication
Couldn't be happier. Excellent service. Car is working fine, got me home in time for xmas. So pleased, extremely friendly service.
Reply from Alex:
thanks for the feedback
hope you have a great christmas
23rd December 2021
Ford S-MAX Water pump replacement
Overall
Quality
Punctuality
Communication
Very prompt, efficient, did a great job I will definitely be using Alex again. Thank you and merry Christmas
Reply from Alex:
thanks Mark pleased your happy
collection and delivery can be arranged. We also have a recovery truck.