Fulcrum Autos , Surrey | ClickMechanic
(15 ratings)
-
15 years professional experience
-
34 completed bookings
-
Active since November 2021
Qualifications
- City & Guilds Level 2 Qualified
Fulcrum Autos , Surrey | ClickMechanic
Wallace M
21st October 2024
Hyundai i30 Handbrake cable adjustment
Overall
Quality
Punctuality
Communication
Wallace was very polite, knowledgeable and efficient. The job was completed easily and quickly. The only minor issue of contention I have is that the price for the labour on this job (no parts required) worked out about 50% more than the labour cost for the replacement rear discs and pads I had done by Click Mechanic last week. I appreciate if this was filed under a diagnostic job, then there is a fixed £80 cost attached. However I would advise if you are having rear brakes replaced, get the handbrake checked and adjusted at the same time as it should be more cost efficient than having the two jobs done separately. Not Wallaces fault, he did what was required and I guess it could have taken a lot longer to fix. Read more
19th October 2024
Ford Focus Alternator replacement
Overall
Quality
Punctuality
Communication
Wallace was very good and provided an excellent service.It was a quick and seamless process.The problem with my car was resolved efficiently.
Reply from Wallace:
Thank you kindly
19th October 2024
Mazda Mazda6 Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Happy with the work carried out, he was friendly and know his stuff, will definately used him again
Reply from Wallace:
Thank you kindly
9th October 2024
Skoda Fabia Alternator replacement
Overall
Quality
Punctuality
Communication
Wallace was excellent. He was running a little late but phoned to let me know, so that was fine. He found my place easily , which can be challenging. He looked at the problem, got on with it and it was all finished within the time quoted. A great result !!
Reply from Wallace:
Thank you kindly.
5th October 2024
Vauxhall Astra Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Wallace was great! Very polite and friendly. Much better than going to a garage. Will definitely use more often!
Reply from Wallace:
Thank you kindly
4th October 2024
Vauxhall Insignia Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Super friendly guy. Works carried out quickly without any issues.
I would recommend him to anyone.
Reply from Wallace:
Thank you kindly.
27th September 2024
Honda Civic Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Wallace was really good he arrived on time he is very helpful and work was carried out without any problems. He’s
a very nice person and good mechanic
I would be happy to have any work done by him in future I would highly recommend him.
Reply from Wallace:
Thank you kindly.
15th July 2024
Hyundai Santa Fe Starter motor replacement
Overall
Quality
Punctuality
Communication
He was really professional. He fixed the car promptly and he was really friendly.
Reply from Wallace:
Thank you kindly.
19th March 2024
Mercedes-Benz E-Class Starter motor not changed. On arrival customer tried to start the car and it wouldn’t start. I then got in warmed it up twice before starting it and it started. Let it run a few minutes switched it off and started it again.
Overall
Quality
Punctuality
Communication
Hi. The mechanic arrived on time to fix my starting motor, as he had a look and realised the starting motor is OK so no work was done. But I had over £200 plus a future £14 came out of my account
Reply from Wallace:
Thank you for your review. Please do take up the payment issue with the Resolution Team.
Thank you for your business
28th December 2023
Renault Master Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Wallace was absolutely amazing, very friendly and knowledgeable in what he was doing, we had a great laugh and chat while the work was carried out and in a timely manner! I'd highly recommend him to anyone!