MOT VILLAGE , London | ClickMechanic
(25 ratings)
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17 years professional experience
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173 completed bookings
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Active since January 2022
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 3 Accredited
- IMI Member
MOT VILLAGE , London | ClickMechanic
Umer B
30th August 2024
Ssangyong Tivoli MOT with collection & delivery
Overall
Quality
Punctuality
Communication
very impressed, great service and I will be using them again.
the pi k up and drop off is a great addition, love it make life much easier
Dave
27th August 2024
Kia e Niro MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Excellent communication, punctual arrival, and the MOT collection/delivery service is extremely convenient for me. I am satisfied with the service provided.
6th July 2023
MINI Mini Clubman Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Overall, it wasn’t the easiest of experiences.
- they arrived and delivered the car later than agreed
- they failed my MOT on an issue with a tyre, when Halfords said it’d pass, which makes you feel like they looked for somewhere to fail me
- they gave me an advisory for having a car seat in the car basically … but not one had anyone asked me to remove it
- I obviously said yes to the new tyre, as I wouldn’t have been able to drive the car, but they didn’t tell me anything about the tyre e.g. which tyre they put on
- I also didn’t love that it was also a whole day thing, where I’ve had other service/MOTs where I drove away in a couple of hours….
7th February 2023
Nissan Note MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Umer was communicative, prompt and professional. This was by far the easiest MOT experience I’ve had, I’d recommend this garage and his services to anyone in the Croydon area. My car also came back sparkling clean inside and out which I wasn’t expecting!
14th November 2022
Fiat Fiorino MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Turned up the time they said kept me informed during the day and dropped it of couldn't be happier would highly recommend
18th October 2022
Audi S3 MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Friendly yes. Turned up on time. However, was told Mot and Service was completed when I phoned in the afternoon and that I would have my car back within an hour or so! Not the case. After many phone calls, finally got a reply and car returned to me after 18:15. On switching it on - a warning single popped up ‘oil change needed’!
Had to call them out to turn it off!
17th September 2022
Hyundai i30 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Late to collect and deliver my car making me late for work, no updates given, had to chase up to ask where my car was & then got hung up on before I could ask my next question. I've been overcharged and had no reply to resolve the issue. Do not recommend
Reply from Umer:
Dear Charlotte
I replied to you that clickmechanic will refund you your funds. Talking about apology we had to air out your vehicle hours before our driver could get in thats how bad your car smelled, we were actaully shocked that out driver even drove your vehicle to the garage. Please have consideration for others as its a health hazard. The state your vehicle was in it smelled so bad and was full of flies.
We request you next time you take your vehicle to other garages please be considerate of there health.
Regards
MOT VILLAGE
9th August 2022
Ssangyong Tivoli Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The actual mechanic was on holiday and his brother turned up to collect the car
2nd August 2022
Ford Focus Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Work was done quickly and car collected and returned efficiently. I appreciated the email confirmation of the MOT passing and MOT certificate as well as the service documentation.
19th July 2022
Mercedes-Benz C-Class MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Excellent service, good communication and helpful with their advice. Would certainly recommend this garage.
We specialise in Class 7 heavy goods.
Our customers will always be our first priority.
And we make sure to provide professional service.
We'll take care of you here as the customer is always right.