I was very happy. Andrei explained everything to me and went out of his way to be helpful.

Brilliant … polite , quick and really pleased with the work … would recommend 100%

Andrei was efficient and tackled the job with ease from the start. Once he made his assessment, he handled the job professionally despite one or two problems which were also tackled with no issues. I was kept informed of uni foreseen problems and extra repairs that only developed once the work was underway. Andrei informed me of the work and how he was going to handle it and informed me of the extra cost. A very pleasant experience whilst coping with expensive repair bill. 10/10 for Andrei in every respect . Some minus points for Cluck Mechanic admin for taking the cost from the bank too soon before completion and confirmation by the Mechanic. This resulted in my frustration and the Mechanic having to effect a refund as you overcharged me.
The system is not straight forward with regard to any additional work
that may be found. I should have been able to have it added on to current work and not have to book it on the system for a different date while the Mechanic was there doing the extra work. The auto chat facility was useless and frustrating. This resulted in being charged call out for another date while the work was actually being completed on the same appointment. Automated systems do not possess common sense. This is perhaps some food for thought for your business acumen and customer satisfaction for the future. The Mechanic has enough on his plate without having to deal with you Admin inadequacy. Read more

Andrei was fantastic.

I booked him for a clutch repair and he completed the job in 2 hours. Wow!

No messing around, went straight to work on the car and showed me the old, removed parts after he completed the job. He even got me to take the car for a test drive before he left.

Absolutely would recommend Andrei to anybody and would have him back in a heartbeat if I needed any more work on the car.

Andrei was fantastic, super quick and told me exactly what he thought was needed to resolve the problem as well as giving me some really great advice about things to keep and eye on going forward. Didn't make me feel silly or dumb for being a girl and not knowing what was wrong, just simply explained and made me feel much more confident with the repairs needed going forward - 10/10 service!

He was very pleasant and very good at his job he explained to me how he was doing the job

Straightforward and honest. The job was done extremely quickly!
Definitely I'll use the service again and I'll recommend it to my friends.
Thank you.

On time and did a great job. Great communication and did a great job. Mechanic very friendly.

Andrei was friendly and knowledgeable. He talked me through the issue and completed the job booked for. He was able to advise me on further work that was required. He was very conscious about leaving everything clean and tidy.

Extremely knowledgeable chap - the repair work was carried out at my home. There were a few repair advisories which he also quoted for on the day I was able to pay online on the day & he also completed this extra work. The problem is resolved & the car is now running much better. Andrei was also a very nice polite chap. Very satisfied - a very easy process & was chaper than garage prices. Planning to use clickmechanics.com for the service next year. Would recommend👍🏻