Motorata Limited , Greater Manchester | ClickMechanic

(50 ratings)
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20 years professional experience
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138 completed bookings
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Active since July 2022
Qualifications
- City & Guilds Level 3 Qualified
Motorata Limited , Greater Manchester | ClickMechanic
Bashar S
15th November 2022
Vauxhall Insignia Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
George was professional and honest. He took a couple of items off original quote as I didn't need them. He brought my car back before 5pm as promised and was chatty with me as he handed the keys and paperwork over. Definitely use George again and recommend him
11th November 2022
Skoda Octavia MOT with collection & delivery
Overall
Quality
Punctuality
Communication
George was an absolute pleasure to deal with. He was friendly, calm, understanding and very knowledgeable. I am one very satisfied customer. Thank you.
11th November 2022
Volkswagen Golf Full Service
MOT with collection & delivery
Air conditioning regas (R134a Gas ONLY)
Overall
Quality
Punctuality
Communication
George was great, really good service and we are very happy with the standard of work and value for money.
9th November 2022
Mercedes-Benz CLA Wheel bearing replacement - front (passenger side)
Overall
Quality
Punctuality
Communication
The car has to go back as it is not right. It has a strong left pull to the side now
8th November 2022
Kia Rio MOT with collection & delivery
Overall
Quality
Punctuality
Communication
George was on time and kept me upto date, once again a great service as usual
5th November 2022
Honda Jazz MOT with collection & delivery
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Quality
Punctuality
Communication
George was very friendly, knowledgable and professional. He jump started my car and took it for MOT and advised my options afterwards.
2nd November 2022
Audi A3 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
George (the chap who picked up the car) seemed to be quite knowledgable and told me a few quick things about the car.
27th October 2022
Citroen C1 Clutch replacement
Overall
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Punctuality
Communication
George was amazing, his communication was great and he really catered to my needs of needing my car back as soon as.
26th October 2022
BMW 2 Series Electric window winder mechanism replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Very happy with the repair, George the mechanic was friendly, rang me first thing to arrange collection. He turned up on time, rang me with updates and brought the car back as soon as it was completed. No issues.
25th October 2022
Audi A5 Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Friendly mechanic & work carried out as intended.
Communication with Motorata was not great. Booking a time slot through click mechanic wouldn’t guarantee that you are booked in at that time as the Motorata’s schedule didn’t automatically update. This resulted in my slot being double booked and me having to rebook the work through click mechanic after the money was held on my account! Oddly, Motorata accepted my booking the second time round.
I received my car back after the work was complete, only to find the front splitter wedged onto the kerb surrounding the parking spot… Further to that, there is a small marked indent on the leather of my drivers seat where I can only imagine something in the mechanic pocket had been wedged into the seat whilst driving…
Frustrating that no care had been taken during this process.
Reply from Motorata Limited:
Thank you very much for the constructive review.
We are very sorry to hear that you have not had the opportunity to experience us at our best however we will take all these points into consideration and implement procedures to ensure that they do not occur again.
We hope you will give us another opportunity when it comes!
Kindest Regards.
The Motorata Team.