Ptauto , London | ClickMechanic

Book Praj

(55 ratings)

  • 7 years professional experience

  • 194 completed bookings

  • Active since September 2022

Qualifications

  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • IMI Member
  • IMI level 3 in automotive refrigerant handling
  • Institute of the Motor Industry
  • IMI level 3 in electric/hybrid vehicle system repair and replacement

Ptauto , London | ClickMechanic

Praj T
Based in South London.
Full Diagnostic, programming, coding, servicing, repairs on all makes.


Tom
13th December 2022
Jaguar S-TYPE Diagnostic Inspection
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A bit disappointing. I told the mechanic that I had engine codes coming up and that according to my ODB2 scanner they included a warning about the atalytic converter being below optimum levels, and I asked if he could diagnose exactly what was causing it, as I knew it could be a sensor, exhaust leak or catalytic converter problem. He said he could do that and then, for the princely sum of £65, he plugged in his own ODB2 scanner and came up with exactly the same codes that I had. I feel I didn't really get any more out of this than I had had before his visit.

He did help to explain that the nature of the code pointed to a sensor fault, rather than an exhaust or catalytic converter problem, so that was helpful.


And he also charged me £10 for parts and wrote up on the receipt that the problem had been fixed, however in our conversation he simply said he had cleared the fault code (which I can do myself with my own ODB2 scanner, thank you very much), and he acknowledged that the check engine light would come on again the next time I drove the car. Clearing the code isn't fixing the problem. Indeed, by writing that the problem has been fixed, the mechanic has actually put me in a very difficult position, as I wanted the report to show what the fault was so that the dealer who sold the car to me would get the problem put right. Now the paperwork suggests that the problem has been resolved (which it hasn't been) and the dealer is off the hook for any future expenses I incur in getting the car running properly.

With regard to the £10 for parts, we discussed possible solutions, including putting a particular additive in the fuel tank and fixing or replacing the sensor, but he didn't actually do anything to fix the problem, so I really am quite in the dark about the £10 for parts.
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Reply from Praj:

Hi Tom,
I would like to apologise for the confusion hopefully I will be able to clear up any confusion. With regards to pricing the work it all gets quoted and invoiced through clickmechanic as we as a mechanic simply carry out the work and invoice it with a tap of a button. However I would like to apologise for the mistake we have made by unknowingly suggesting it had been resolved. If there is anything we can do from our end to help resolve this issue we are more than happy to write up another report for you. Thanks.

Paul
13th December 2022
MG TF Diagnostic Inspection
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Mechanic was friendly and knowledgeable. Quickly ruled out issues with gear linkage and gear box and diagnosed a worn clutch. But has since failed to provide a quote as agreed. Mechanic rearranged an appointment due to illness.

Reply from Praj:

Hi Paul,
I am sorry to have disappointed you, as discussed I had been off from work myself due to illness. Unfortunately it had taken me longer than expected to get back to you. Hopefully we can still continue going ahead in the future.

Oneil
12th December 2022
Peugeot Bipper Brake pads replacement - front (all)
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Praj . Changed my front brake pads . Arrived way before the appointment time. Which was good. Completed the job in 30mins... excellent service. Would definitely recommend Praj if you need your car repaired

Rachel
6th December 2022
BMW 1 Series Car Won't Start Inspection
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Checked over the diagnostics of my car and recommended next steps. Said he will price it and come back to me. Very happy with the service.

Sally
30th November 2022
Mazda Mazda2 Full Service
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Informative, thorough and pleasant to deal with. I have used your service twice and both times I’ve found the mechanics very knowledgeable and helpful.

Jackson
29th November 2022
Audi TT Coupe Diagnostic Inspection
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Praj was great, called ahead to let me know his ETA and arrived on time. Was super knowledgeable and talked me through the diagnostic process as well as making suggestions. Got me back on the road in no time and was a great guy! Highly recommend.

James
27th November 2022
Citroen C3 Picasso Alternator replacement
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Got here in good time and just got the job done!! No fuss ,no drama!
Happy days!
Would definitely recommend 👍

Kate
25th November 2022
MINI Mini Diagnostic Inspection
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Praj was great - he confirmed his arrival time on the day and was very helpful in diagnosing the problem and solving it. He was friendly, professional and knowledgeable. Thank you, Praj

Karan
19th November 2022
Renault Clio Car Won't Start Inspection
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Praj was polite, knowledgeable and friendly. explained the faults with my car and rectified a number on the spot.

I recommend

Alok
15th November 2022
Audi A4 Cooling system pressure test (leak detection)
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He was great. Did a thorough check to determine the fault and suggested a future course of action.