One Stop Motor Services , Buckinghamshire | ClickMechanic
(24 ratings)
-
18 years professional experience
-
62 completed bookings
-
Active since August 2015
Qualifications
- City & Guilds Level 3 Qualified
One Stop Motor Services , Buckinghamshire | ClickMechanic
Paul W
19th September 2023
Kia Picanto Brake fluid change
Overall
Quality
Punctuality
Communication
Paul was friendly and professional ,on time and explained everything to me.Would recommend using Paul again,excellent service
25th January 2020
Peugeot 307 Clutch replacement
Overall
Quality
Punctuality
Communication
He was great and worked on the car late into the night so I could get it back the next day! Will definitely use again.
7th January 2020
Vauxhall Tigra Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Everything was great. Couldn't have expected or asked for more from Paul. All work completed to a high standard.
12th April 2019
Audi A6 Avant Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Paul was excellent again - contacted me yesterday to confirm when he would pick the car, came at the agreed time and returned when he said he would.
7th April 2019
Suzuki Swift Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Service was fast and efficient. Had a good discussion with Paul about results. I will definitely use this service again.
11th February 2019
Ford Focus Replace faulty reverse sensor
Overall
Quality
Punctuality
Communication
Work carried out promptly and effectively, and as per the estimate. Could not have been better.
10th January 2019
Vauxhall Combo Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Paul was very knowledgeable and friendly. He diognosed and fixed the problem with my vehicle very quickly. Would highly recommend him.
2nd September 2018
Toyota AYGO Heater blower motor replacement
Overall
Quality
Punctuality
Communication
Mark was a great guy. The job turned out to be bigger than was anticipated, but he managed anyway.
18th August 2018
Nissan Micra Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Well had I met my mechanic Paul on the day. I might be able to rate him.but no another mechanic turned up without being notified. Bit alarming as repair was for my daughters car.she didn't recognise this man from the photo ID I'd given her as I wasn't present at that time.
When I did arrive .although this mechanic was pleasant I had to ask for his name as was shocked it wasn't Paul who was booked, made a point that no one contacted me of the change.but also felt this mechanic was not as experienced to deal with this job .taking advice from Paul over the phone.
Reply from Paul:
I’m sorry that you were not 100% happy with the outcome of Marks visit. I did personally try to call you the day before attending to advise that Mark would be the mechanic attending, also to check the incorrect registration number given. I can assure you that Mark did not need guidance over the phone, the reason that he had to contact me is because additional labour time was required to continue with more in-depth diagnostics. Mark was simply following company procedures. As per our conversation at the time it is a misconception that all faults can be diagnosed simply by plugging in a diagnostics computer. As part of any electrical diagnosis it is important to check for wiring issues and associated fuses, unfortunately one of the related fuses was located in an area hard to reach. Mark was capable of carrying out these checks but further to my discussion with you, you did not authorise addition labour costs. If I had been the mechanic attending on the day then I would have followed the same procedures. Read more
15th August 2018
Citroen DS3 Brakes shoes replacement - rear (all)
Parking brake freeplay check & adjust
Remove seized rear hubs with use of heat treatment and pullers. Remove rear drums from stub axles using hydraulic press
Overall
Quality
Punctuality
Communication
Paul and Mark were straight to the point no nonsense. Honest about what was required for my car.