WHOS C19 , Hertfordshire | ClickMechanic

(54 ratings)
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6 years professional experience
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147 completed bookings
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Active since February 2023
Qualifications
- City & Guilds Level 3 Qualified
WHOS C19 , Hertfordshire | ClickMechanic
Mohammed K
9th October 2023
Fiat 500 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The mechanic was friendly but after returning the car one of the tires were down he told me he will change it but clearly they haven’t . I paid for full service and than paid £180 for works he told me that the car needed including a tire ..
I messaged them didn’t hear anything back .
5th October 2023
Ford Focus Timing belt replacement
Overall
Quality
Punctuality
Communication
I was very pleased with the work carried out by Mohammad, he could not have been more helpful. Would definitely recommend this mechanic.
1st October 2023
Volkswagen Golf Plus Windows Inspection
MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Mohammed was great. Book for MOT and full service. Good communication and punctual. Would recommend.
30th September 2023
Volkswagen Scirocco MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
It would've been a 5 star review but they changed out my reusable performance air filter for a cheap paper one. Even if that is part of the service, I would've liked my expensive one back
28th September 2023
Ford C-MAX Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Mohammad was very friendly, accommodating and very knowledgeable. I am very happy with the work carried out. Thank you.
23rd September 2023
Volkswagen Golf Clutch replacement
Overall
Quality
Punctuality
Communication
Really good first experience of using click mechanic, lovely guys and great communications
21st September 2023
Ford Kuga MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Did a great job, polite, helpful and friendly. Worked around my needs as my car needed extra work. Recommended
18th September 2023
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication
Mohammed's communication was spot on, I was kept up to date with vehicle recovery, work status and the plan to return the vehicle once the work was completed.
16th September 2023
Citroen C1 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Friendly and got everything sorted quickly. Communication was great and had updates about times etc
15th September 2023
Nissan Micra Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I will just stick to the facts and readers can form own judgement.
1. I paid for full service, they stamped service book with interim service. When I asked the guy who delivered my car, why, he informed me that full service and interim service are the same thing. (I don't know know anything about these things. Maybe they are the same thing)
2. They informed me that my wipers needed changing and my side bulbs. I was charged an additional £100 for this. (Again this might be a reasonable price. I don't know about these things.)
3. I got my car back almost 8 hours after they took it for a service and mot.
They changed the wipers and side bulbs. When I asked why it took so long, I was told it was because they had to wait for quality products. (Again maybe it does take a few extra hours to get hold of quality wipers for a Nissan Micra and fit them. I just don't know so I took his word for it.)
Hopefully people who do know about cars (and quality wipers) can make an informed judgement.
Read more
Reply from Mohammed:
Hello, Thanks For your feedback, firstly the wipers and side lights were priced by clickmechanic not ourselves, hence why I had sent you a link via clickmechanic to confirm. A full service includes Oil, oil filter and air filter which is what we had done. When your car fails mot we have to book it in for retest which is not with ourselves again, we have to wait until the mot station has availability for the retest, hence the wait for your car. Apologies for the delay however we done the best we could in the circumstances. Thank you.