Head Services Ltd , Suffolk | ClickMechanic
(3 ratings)
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21 years professional experience
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7 completed bookings
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Active since October 2023
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Defra licence, ata Pro tech, ata diagnostic tech, nvq level 3 windscreen fitter, mot tester
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
- IMI Member
- Imi level 2 and level 3
Head Services Ltd , Suffolk | ClickMechanic
Darren H
21st May 2024
Volkswagen Passat Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Darren was excellent - communicating with me on the day before the visit and even a follow up message afterwards to ensure everything was OK - so rare these days to have personal communication of this type. He arrived on time and was very knowledgeable about the fault and possible causes. After the initial diagnosis - it became evident that parts were not actually required and he completed the diagnostic and reset exercise. Would highly recommend him to future Customers
Reply from Darren:
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
26th April 2024
Toyota AYGO Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Darren was fantastic fixed the problem then & there, Super efficient, friendly and turned up early !
Reply from Darren:
Thank you so much for your positive feedback.
23rd April 2024
Volkswagen Transporter Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Darren is a friendly guy and was extremely thorough looking over the van. He rang me immediately he had done the report to run through his findings, and what was a concern, what was usual given the age of the vehicle, and what was something we migth want to negotiate with the vendor. He had a great knowledge of what he was talking about not just from a mechanical point of view, but from an MOT/safety side as well as the more pragmatic real world.
Reply from Darren:
Thank you Stuart, was a pleasure speaking to you, hope you enjoy your new camper van.
Head Services LTD is a fully insured business with 20 years experience; from basic servicing to complex repairs and diagnostics.
Little bit about me: I started with VW 2004 and progressed my career into Audi 2010 where I became a certified diagnostic technician then furthered my career into the German manufacturers with Mercedes and BMW for diagnostic specialist. Also specialising in the Japanese market for a number of years. Expanding into the world of EV and hybrid vehicles with IMI level 3 Electric Vehicles. Now at the age of 37 I've decided to engage in mobile work where I can share my skills and knowledge with my customers. Read more