Head Services Ltd , Suffolk | ClickMechanic
(4 ratings)
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21 years professional experience
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8 completed bookings
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Active since October 2023
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Defra licence, ata Pro tech, ata diagnostic tech, nvq level 3 windscreen fitter, mot tester
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
- IMI Member
- Imi level 2 and level 3
Head Services Ltd , Suffolk | ClickMechanic
Darren H
23rd November 2024
Audi TT Coupe Major Service
Confirmed with customer for investigation charge, carried out investigation to oil light flashing. Level ok, carried out fault code read no stored faults, cleaned terminals and sensor plug. Suspect faulty oil level senser
Overall
Quality
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Communication
Darren responded very quickly. Had my car collected and returned on same day I requested a mechanic. Lovely and polite guy collected the car. Was sent pictures of car and it runs lovely after its service. The car has a faulty sensor and will be happy to send send the car for repairs here and for services. A great garage 🙏 lovely guys and super happy, thank you 🙏
21st May 2024
Volkswagen Passat Diagnostic Inspection
Overall
Quality
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Communication
Darren was excellent - communicating with me on the day before the visit and even a follow up message afterwards to ensure everything was OK - so rare these days to have personal communication of this type. He arrived on time and was very knowledgeable about the fault and possible causes. After the initial diagnosis - it became evident that parts were not actually required and he completed the diagnostic and reset exercise. Would highly recommend him to future Customers
Reply from Darren:
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
26th April 2024
Toyota AYGO Plug-in Diagnostic Inspection
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Communication
Darren was fantastic fixed the problem then & there, Super efficient, friendly and turned up early !
Reply from Darren:
Thank you so much for your positive feedback.
23rd April 2024
Volkswagen Transporter Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Darren is a friendly guy and was extremely thorough looking over the van. He rang me immediately he had done the report to run through his findings, and what was a concern, what was usual given the age of the vehicle, and what was something we migth want to negotiate with the vendor. He had a great knowledge of what he was talking about not just from a mechanical point of view, but from an MOT/safety side as well as the more pragmatic real world.
Reply from Darren:
Thank you Stuart, was a pleasure speaking to you, hope you enjoy your new camper van.
Head Services LTD is a fully insured business with 20 years experience; from basic servicing to complex repairs and diagnostics.
Little bit about me: I started with VW 2004 and progressed my career into Audi 2010 where I became a certified diagnostic technician then furthered my career into the German manufacturers with Mercedes and BMW for diagnostic specialist. Also specialising in the Japanese market for a number of years. Expanding into the world of EV and hybrid vehicles with IMI level 3 Electric Vehicles. Now at the age of 37 I've decided to engage in mobile work where I can share my skills and knowledge with my customers. Read more