Head Services Ltd , Suffolk | ClickMechanic

Book Darren

(11 ratings)

  • 21 years professional experience

  • 23 completed bookings

  • Active since October 2023

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • Defra licence, ata Pro tech, ata diagnostic tech, nvq level 3 windscreen fitter, mot tester
  • ATA Level 2 Accredited
  • ATA Level 3 Accredited
  • ATA Level 4 Accredited
  • IMI Member
  • Imi level 2 and level 3

Head Services Ltd , Suffolk | ClickMechanic

Darren H
A quality, convenient and cost-effective service.

Head Services LTD is a fully insured business with 20 years experience; from basic servicing to complex repairs and diagnostics.

Little bit about me: I started with VW 2004 and progressed my career into Audi 2010 where I became a certified diagnostic technician then furthered my career into the German manufacturers with Mercedes and BMW for diagnostic specialist. Also specialising in the Japanese market for a number of years. Expanding into the world of EV and hybrid vehicles with IMI level 3 Electric Vehicles. Now at the age of 37 I've decided to engage in mobile work where I can share my skills and knowledge with my customers.
Stephen
23rd March 2025
Vauxhall Corsa Battery replacement (vehicles with stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication

Darren arrived within the two hour time slot and quickly confirmed the problem with the car. He rectified the fault and also checked the alternator and starter motor were working. I would happily recommend Darren for his efficiency, knowledge and friendly relaxed manner.

Simon
22nd March 2025
Volkswagen Jetta Brake pads replacement - front (all)
Major Service
Overall
Quality
Punctuality
Communication

Darren was a great guy. Very polite on time and done a great job. Will use him again

Eh
19th March 2025
Hyundai Kona Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Darren was great, really happy with his service. Put me at ease and had great customer service skills.

John
14th March 2025
Citroen Xsara Picasso Automatic transmission service
Full Service
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Darren was on time collected the car.was polite and friendly, 5 star rating

Oli
27th February 2025
BMW 1 Series Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Diagnosed both issues, really helpful. Can now get this booked in and hopefully get my car back on the road, and probably sold now 😂

Karen
22nd January 2025
Citroen C3 Picasso Timing belt replacement
Removed boost pipes to gain access to turbo heat shield. Found broken heat shield. Repaired using washers and spacers and re secured. Rattle gone all ok
Overall
Quality
Punctuality
Communication

Darren did an excellent job, on replacing my timing belt. He was very knowledgeable and found another problem I was worried about. Which now has been fixed too

Claire
4th January 2025
Ford Grand C-MAX Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Darren did a really good job, responded quickly and was very communicative thought the whole repair. Thank you !

Alexis
23rd November 2024
Audi TT Coupe Major Service
Confirmed with customer for investigation charge, carried out investigation to oil light flashing. Level ok, carried out fault code read no stored faults, cleaned terminals and sensor plug. Suspect faulty oil level senser
Overall
Quality
Punctuality
Communication

Darren responded very quickly. Had my car collected and returned on same day I requested a mechanic. Lovely and polite guy collected the car. Was sent pictures of car and it runs lovely after its service. The car has a faulty sensor and will be happy to send send the car for repairs here and for services. A great garage 🙏 lovely guys and super happy, thank you 🙏

Russell
21st May 2024
Volkswagen Passat Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Darren was excellent - communicating with me on the day before the visit and even a follow up message afterwards to ensure everything was OK - so rare these days to have personal communication of this type. He arrived on time and was very knowledgeable about the fault and possible causes. After the initial diagnosis - it became evident that parts were not actually required and he completed the diagnostic and reset exercise. Would highly recommend him to future Customers

Reply from Darren:

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Jane-Ann
26th April 2024
Toyota AYGO Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Darren was fantastic fixed the problem then & there, Super efficient, friendly and turned up early !

Reply from Darren:

Thank you so much for your positive feedback.