Auto Pro , London | ClickMechanic
(293 ratings)
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7 years professional experience
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1314 completed bookings
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Active since November 2023
Qualifications
- IMI Member
- Imi level 2
- Automotive Training course
Auto Pro , London | ClickMechanic
Auto P
22nd January 2024
MINI Mini Countryman MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
They arrived on time, and it was a totally seamless experience. For a major service it was done quickly and efficiently.
21st January 2024
Fiat Punto Suspension strut top mounting replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Excellent work.
The problem has been fixed.
I never met the mechanics.
The car was collected on time.
14th January 2024
Toyota Yaris Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Seemed efficient. Pleasant and polite communication. Service & MOT carried out in agreed timescale.
11th January 2024
Mazda MX-5 MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
The service and MOT were carried out in an efficiently and in good time. I was extremely pleased with all the work done.
11th January 2024
Audi A3 Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
The number provided doesn’t work it goes straight to voicemail. He was a hour late no phone call, then he called from a different Numbe so I finally had a number for the machanic, seemed like a nice guy, Not to sure about the work he did I don’t feel any difference on the car, lights are still on the dashboard and he kept my car for two days! I had to keep calling to ask what was happening as I wasn’t kept informed, the job was meant to take 2-3 hours, won’t be using again and I’m taking it to a garage tomorrow just to see if he really did any work at all, and if he did why the light are still on the dashboard, I’ve 300 spent.
Reply from Auto Pro:
Dear Customer
We sincerely apologize for the inconvenience you've experienced with our service. Your satisfaction is our top priority, and we are committed to resolving the issues promptly.
To address your concerns, we would like to offer two options:
Refund: We understand that you may not be entirely satisfied with the service provided. As such, we are prepared to issue a full refund for the amount paid.
Car Collection for Resolution: Alternatively, if you prefer, we can arrange to collect your car promptly to reevaluate the work performed. Our team is dedicated to resolving any outstanding issues and ensuring your complete satisfaction.
Please let us know your preference, and we will take immediate action to resolve the situation to your satisfaction. We appreciate your understanding and the opportunity to make things right.
Read more
11th January 2024
Mercedes-Benz M-Class Starter motor replacement
Overall
Quality
Punctuality
Communication
Excellent service, truly professional. Communication was great. 5 Stars for everything.
First time I used Click Mechanic and am very pleased with site aswell.
11th January 2024
Mercedes-Benz A-Class Brake pedal switch replacement
Overall
Quality
Punctuality
Communication
Muhammed was brilliant,and his team were excellent.
Friendly,reasonable and efficient.
Highly recommend.
9th January 2024
Suzuki Vitara Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
My car was returned on time, the driver/mechanic was courteous and professional.
Reply from Auto Pro:
We appreciate your positive feedback and are delighted to hear about your experience with our service at Auto Pro. Timeliness, courtesy, and professionalism are key values for us, and we are glad to have met your expectations.
If you have any further feedback or if there are any additional ways we can assist you in the future, please feel free to let us know. Thank you for choosing Auto Pro, and we look forward to serving you again.
Best regards,
Auto Pro Team
9th January 2024
Vauxhall Corsa Starter motor replacement
Overall
Quality
Punctuality
Communication
Fantastic service. Starter motor needed repairing and car wouldn’t start. The man get it started to drive to the garage and it was repaired and returned 2 hours later.
Reply from Auto Pro:
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our service at Auto Pro. Resolving the issue with the starter motor swiftly and efficiently is our priority, and we're glad we could get your car started, transport it to the garage, and have the repair completed within a short timeframe.
If you have any more automotive needs or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing Auto Pro.
Best regards,
Auto Pro Team
8th January 2024
BMW 3 Series MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very friendly and professional. Although I didn't interact much with him as he took the car to his garage, I am very happy with the job.
Reply from Auto Pro:
Thank you for your positive feedback! We're pleased to hear that you found our service at Auto Pro to be friendly and professional. While we aim to minimize inconvenience by taking the car to the garage, we're delighted that you're happy with the job performed.
If you ever have more automotive needs or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us, and we appreciate your trust in Auto Pro.
Best regards,
Auto Pro Team
In addition to our mechanical services, we excel in bodywork, restoring your vehicle to its former glory after collisions or wear and tear. Our skilled technicians pay attention to every detail, ensuring that your car not only performs well but also looks great.
At AUTO PRO , we understand the importance of transparency, reliability, and customer satisfaction. Trust us with your automotive needs, and experience the difference of quality service backed by years of expertise. Your journey is our priority, and we are here to keep you moving forward. Read more